P21 Enterprise Data Operations Manager

Enterprise Data Operations Manager

Our client, a highly successful and established North American organization operating within the distribution and supply chain ecosystem, is creating a brand-new position at the intersection of enterprise systems, operational analytics, ERP optimization, and business process excellence.

• This is an opportunity to step into a highly visible role where your work will directly influence how data, systems, and operations scale across the business.
• If you thrive in environments where technology supports real-world operations (not just IT for IT’s sake) and you enjoy improving processes, connecting data, solving business problems, and partnering across departments, this could be an outstanding next step.
• This is a functional leadership role (not people management) inside a lean, collaborative technology team where influence, operational thinking, and execution matter.

• What You’ll Own
• Enterprise Systems & Data Operations
• Drive improvements across enterprise data flows, reporting environments, operational analytics, and business system integrations.
• Support and optimize ERP operations and enterprise workflows across business functions.
• Establish and maintain reporting standards, KPI definitions, and data governance practices.
• Improve visibility, consistency, and integrity of enterprise operational data.
• ERP & Business Process Optimization
• Partner with business stakeholders to analyze workflows and identify opportunities for operational improvement.
• Support ERP-related functionality, troubleshooting, testing, validation, and continuous enhancement initiatives.
• Assist in evaluating process changes with a focus on scalability, sustainability, and business impact.
• Help ensure operational alignment across interconnected systems and departments.
• Reporting, Analytics & Integration Support
• Oversee reporting initiatives, dashboards, and analytics capabilities.
• Support enterprise reporting and modern data solutions that enable stronger business decision-making.
• Monitor ERP transaction processing and enterprise data movement using SQL-based tools.
• Coordinate with external technology partners and internal stakeholders on integrations and operational initiatives.

• What We’re Looking For
• 10+ years of experience in enterprise systems, ERP operations, business systems analysis, data operations, or operational technology environments.
• Experience supporting ERP platforms within distribution, logistics, manufacturing, or supply chain environments.
• Deep understanding of Epicor Prophet 21 (P21) and enterprise operational workflows.
• Strong experience with:
• SQL Server Management Studio (SSMS)
• T-SQL and SQL Job monitoring
• EDI transaction processing
• Reporting and operational analytics
• Enterprise data governance and data quality
• Understanding of accounting and ERP data flows in operational environments.
• Excellent communication, documentation, and stakeholder partnership skills.
• Bachelor’s degree in Business Information Systems or related field (or equivalent experience).

• Nice to Have
• Experience with centralized billing environments or complex transaction processing operations.
• Exposure to business intelligence and reporting platforms (including Epicor Grow or similar tools).
• Microsoft 365 ecosystem experience.
• Experience with PIM or enterprise product data platforms.
• Familiarity with process improvement methodologies such as Lean, Six Sigma, or operational excellence frameworks.
• Understanding of emerging analytics and AI enablement through structured enterprise data.

• Why Candidates Are Excited About This Opportunity
• Newly created, high-impact role with strong executive visibility.
• Opportunity to influence enterprise operations and system strategy.
• Collaborative, low-ego culture where ideas move quickly.
• Broad ownership and meaningful cross-functional exposure.
• Stable business model with strong market presence and long-term growth.
• Competitive compensation plus bonus potential.
• Base salary: $105,000 to $115,000 (annually)