OTC Collections Analyst

• Location: Louisville, KY 40223
• Schedule: Hybrid. Currently onsite Tuesday and Wednesday. Transitioning to 5 days onsite beginning September.

Overview

The Collection Analyst is responsible for managing a substantial portfolio of Ad Sales for Local TV Stations, identifying and resolving discrepancies, maintaining consistent payment patterns, and building strong customer relationships. This position plays a direct role in optimizing cash flow and reducing bad debt while supporting Paramount's Order to Cash team.

Responsibilities

• Manage an assigned Ad Sales collections portfolio ranging from $10M to $125M
• Contact customers to collect outstanding receivables using various collection methods
• Maintain detailed documentation of customer communications
• Perform timely follow up to ensure invoices are paid within agreed payment terms
• Investigate and resolve high volume billing discrepancies with internal stakeholders
• Monitor and achieve key collection metrics including cash targets, aging, DSO, and overdue balances
• Prepare cash forecast projections for leadership
• Partner with Sales, Credit, Cash Application, and Finance to resolve payment delays
• Prepare routine management reports and participate in aging reviews
• Support customer requests including statements, invoice copies, reconciliations, and supporting documentation
• Participate in month end close activities with OTC and Controllership teams
• Maintain accurate Accounts Receivable records
• Support audit requests by providing documentation and explanations of outstanding balances
• Prepare discrepancy reports and refund requests
• Escalate deteriorating customer payment trends
• Analyze aging reports, discrepancy reports, and cash packages
• Support continuous process improvements and adoption of AI driven solutions

Qualifications

• Bachelor's degree in Business, Accounting, Finance, or related field
• 0 to 3+ years of experience in Accounts Receivable, Credit, Collections, Billing, or similar finance functions
• Strong Microsoft Excel and Microsoft Word skills
• Experience working with large data sets and high transaction volume
• Strong analytical and problem solving abilities
• Excellent written and verbal communication skills
• Ability to manage multiple priorities and meet deadlines
• Strong organizational and interpersonal skills
• Comfortable working in a fast paced and evolving environment
• ERP or financial systems experience preferred, including SAP or Oracle
• Media industry experience is a plus
• Spanish bilingual skills are a plus

Pay Rate: $18.66 to $23.89/hour

Requisition ID: VIAJP00001541