Job Title: Operations Support Analyst
Location: Tempe, AZ 85284 (Remote)
Employment Type: 12+ Month W2 Contract (No C2C or Sponsorship Available)
About the Opportunity
Talent Care is seeking an experienced Operations Support Analyst to support a critical enterprise reconciliation platform running on IBM i. This role focuses on production support, troubleshooting, system maintenance, testing, and partnering with technical and business teams to ensure reliable day-to-day operations.
Key Responsibilities
Provide production support by monitoring Outlook, Teams, ServiceNow, and application logs.
Troubleshoot production issues and coordinate timely resolution.
Perform QA, end-to-end testing, and support application deployments.
Complete maintenance programming, including bug fixes and minor enhancements.
Perform system housekeeping, including object reviews, reorganizations, and data purges.
Manage user access and system configurations.
Document technical issues, resolutions, and support processes.
Partner with business and technical teams to ensure effective communication and issue resolution.
Required Qualifications
5+ years of IBM i / AS400 support experience.
Hands-on experience with:
IBM i / AS400
RPG
RDi
SQL
IFS
FTP
Strong troubleshooting, analytical, and problem-solving skills.
Excellent communication and organizational abilities.
Experience supporting multiple priorities in a production environment.
Preferred Qualifications
TIBCO EBX (MDM)
Informatica PowerCenter and Informatica Data Quality (IDQ)
REST API integrations
Informatica Cloud services
Boomi or other enterprise integration platforms
Only qualified candidates will be contacted. Talent Care is an equal opportunity employer.

Operations Support Analyst

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