Operations Data Analyst III

Job Summary

Our client, a leading utility and energy provider, is seeking an Operations Data Analyst III to join their team.

Key Details:

• Contract Duration: 33 weeks (08/17/2026 – 04/06/2027)
• Work Location: Bay Area, CA (preference), Service Territory, or onshore
• Work Arrangement: Primarily remote with occasional onsite meetings in Oakland General Office (OGO) or San Ramon
• Client laptop will be provided for the assignment
• This position is W-2 only. We do not work with third-party firms or C2C arrangements for this role.

• Core Responsibilities
• Analyze existing SmartMeter application interfaces and tools, including creating SQL code, scheduling scripts, and testing/debugging application interfaces
• Diagnose, troubleshoot, and resolve application, data, and performance issues within production systems
• Execute planned and ad hoc corrective maintenance to support continuous system operations
• Monitor, evaluate, and resolve bugs, incidents, exceptions, and data discrepancies across SmartMeter applications and processes
• Provide operational oversight for 24-hour clock package processing to support timely bill delivery and customer usage reporting
• Collaborate with users, business stakeholders, and cross-functional teams to communicate incident status, progress, and solutions
• Develop implementation plans, contribute to business requirements documentation, and recommend process, procedure, and tool enhancements
• Required Skills/Experience (Must-Haves)
• Bachelor's degree in Computer Science, Business, or equivalent experience
• 5+ years of application operations, production support, infrastructure technologies, or operations analysis experience
• Experience supporting enterprise applications in production environments
• Linux/Unix troubleshooting experience
• SQL and Oracle database knowledge
• Experience with incident and problem management processes
• Experience designing, deploying, and supporting large-scale, complex infrastructure and application systems
• Enterprise application production support
• Large-scale application operations
• Application integrations
• Incident and problem management
• Preferred Skills/Experience (Nice-to-Haves)
• Experience supporting web services
• Experience with monitoring and alerting tools
• Experience with change and release management processes
• Experience analyzing and supporting application integrations
• Familiarity with infrastructure components including Linux servers, networks, backups, and Oracle databases
• Experience developing SQL code and scheduling scripts
• Experience working with SmartMeter applications or similar utility systems
• Key Competencies & Behaviors
• Strong analytical, problem-solving, and technical troubleshooting skills
• Excellent written and verbal communication skills, including the ability to communicate technical information to non-technical audiences
• Ability to work independently and collaboratively across multiple departments
• Strong attention to detail with a focus on maintaining production system reliability
• Ability to identify opportunities for process and operational improvements
• Work Environment
• Location: Bay Area, CA preferred; Service Territory or onshore candidates will also be considered
• Work Arrangement: Primarily remote with occasional onsite meetings in Oakland General Office (OGO) or San Ramon
• Compensation & Benefits
• Pay Range: The approximate pay range for this position is $40.00 and $63.00 per hour. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.
• Medical, Dental, & Vision Insurance Plans
• Employee-Owned Profit Sharing (ESOP)
• 401(k) offered
• About KellyMitchell

At KellyMitchell, our culture is world class. We're movers and shakers! We don't mind a bit of friendly competition, and we reward hard work with unlimited potential for growth. This is an exciting opportunity to join a company known for innovative solutions and unsurpassed customer service. We're passionate about helping companies solve their biggest IT staffing & project solutions challenges. As an employee-owned, women-led organization serving Fortune 500 companies nationwide, we deliver expert service at a moment's notice.

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