Operations Analyst I

Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management, private clients, commercial banking, treasury, and retail banking.

Introduction:

Robertson is seeking a skilled Operations Analyst I to join our client in support of an existing vacancy.

• Contract Period: 3 months with potential to extend
• Pay Rate: Starting from $48 per hour
• Location: Remote
• Location Type: Remote; EST
• Business Hours: Monday-Friday; Core business hours

Job Responsibilities:

• Prepare and approve initial responses to USCA Exam Management team for audits and regulatory exams, complete required data validation/lookback, etc.
• Drive solutions for identified issues, complete data validation/lookback, ensure Action Plan milestones are met, etc.
• Quality Review Responses
• Manage Quality results
• Need to be proficient in all Microsoft suite applications, excellent writing skills, analytical thinking
• Problem solving and self-starter
• Must have mortgage experience
• Project scope may encompass other areas within Bank Operations
• Participates in the identification, developments, and implementation of operational efficiencies for bank operations
• Researches and applies Customer requirements in the development and enhancement of systems
• Participates in projects, communicates project status and provides timely escalation of issues to senior management to ensure project objectives are met
• Provides day-to-day business partner support for Investor and Internal Partners
• Maintains a working knowledge of Operations processes and acts as a resource for resolving technical or operational issues
• Trains employees
• Assists management with the investigation of internal and external audit findings
• Experience & Qualification Requirements:
• Highschool degree required
• 3 years of Loss mitigation and Asset management experience
• FI industry Experience
• Reporting (Power apps and SharePoint) Experience
• Ms office – Excel and Word (strong proficiency)
• Strong communication skills
• Time management skills
• Mail merger
• How to Apply: If you are a motivated professional looking to contribute to a leading team, please submit your resume outlining your qualifications and experience relevant to this role. Robertson & the clients we represent, value diversity and are committed to creating an inclusive workplace. We invite all qualified individuals to apply.

Background screening is required as part of the onboarding process. The type of screening required (criminal, credit, or other verifications) will vary based on the position and client requirements.

We use AI technology as part of our application review process to assist with screening and assessment. All applications are also reviewed by our recruitment team.

Robertson & the clients we represent are equal opportunity employers, committed to diversity and inclusion. Robertson is a certified diverse supplier and actively seeks to foster a representative and inclusive workforce. We welcome applications from all qualified individuals, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, Aboriginal status, or any other legally protected factors. We champion building a diverse and inclusive environment.