Company Description Box (NYSE:BOX) is the Intelligent Content Cloud, providing a unified platform that helps organizations collaborate, manage the full content lifecycle, secure critical information, and modernize business workflows with enterprise AI. Since its founding in 2005, Box has focused on simplifying work for leading global companies such as JLL, Morgan Stanley, and Nationwide. The company is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia, offering opportunities to work in a dynamic, international environment. Box is also committed to social impact through Box.org, which supports nonprofits in advancing their missions.
Role Description The Marketing Business Systems Analyst is a full-time, on-site role based in Redwood City, CA. This role is responsible for analyzing and improving marketing business systems and workflows, translating marketing strategies into clear system requirements, and partnering with cross-functional teams to enhance data integrity and operational efficiency. Day-to-day tasks include gathering and documenting business requirements, evaluating system performance, developing recommendations for process and system improvements, and supporting the implementation and testing of new features or tools. The analyst will collaborate closely with marketing, sales, and IT teams to ensure that Box’s marketing technology stack supports scalable campaigns, accurate reporting, and seamless integrations with other enterprise systems.
Qualifications
Strong business-focused skills, including Business Systems Analysis and Business Analysis, with the ability to translate marketing needs into practical system solutions.
Technical and diagnostic capabilities in Systems Analysis and Business Requirements gathering, including documenting use cases and process flows.
Excellent Analytical Skills, with experience interpreting data, identifying trends, and informing decision-making for marketing operations.
Experience working with marketing technology platforms (e.g., marketing automation, CRM, analytics tools) and improving related processes.
Ability to collaborate effectively with cross-functional stakeholders and communicate complex concepts in clear, concise language.
Strong organizational skills, with attention to detail and the ability to manage multiple projects and deadlines.
Bachelor’s degree in Business, Information Systems, Marketing, or a related field, or equivalent practical experience.
Prior experience in a SaaS or high-growth technology environment is beneficial.

Marketing Business Systems Analyst

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