LAN Field Operations Network Engineer (Information Systems Analyst II, Opt. N)

Are you looking for a rewarding career with an organization that values their staff? The Department of Innovation & Technology (DoIT) is seeking to hire qualified candidates with the opportunity to work in a dynamic, creative thinking, problem solving environment. This position serves as a LAN FO Network Engineer performing complex, professional advisory and technical functions for Local Area Network (LAN) Services supporting multiple statewide applications. The ideal candidate will have experience in Cisco LAN switching configuration and troubleshooting, Transmission Control Protocol/Internet Protocol, Quality of Service, VLAN design, DNS/DHCP, Network Diagnostic and Management Tool Integration (Traffic analyzers) Sniffers, Wireless LAN configuration and troubleshooting, and LAN design and capacity planning. If you possess these knowledges, skills, abilities and experience, we invite you to apply for this position to join the DoIT Team!

As a State of Illinois employee, you receive a comprehensive benefits package including:

• Competitive Group Insurance benefits including health, life, dental and vision plans.
• Flexible work schedules (when available and dependent upon position).
• 10 -25 days of paid vacation time annually (10 days for first year of state employment).
• 12 days of paid sick time annually which carry over year to year.
• 3 paid personal business days per year.
• 13-14 paid holidays per year dependent on election years.
• 12 weeks of paid parental leave.
• Pension plan through the State Employees Retirement System.
• Deferred Compensation Program – voluntary supplemental retirement plan.
• Optional pre-tax programs -Medical Care Assistance Plan (MCAP) & Dependent Care Assistant Plan (DCAP).
• Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility.

For more information regarding State of Illinois Benefits follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx

Essential Functions

• Under administrative direction, serves as a Local Area Network (LAN) Field Operations (FO) Network Engineer for the Department of Innovation & Technology (DoIT) performing complex professional and advisory functions in Network Services, including troubleshooting, configuring, and resolving issues reported by customers and monitoring systems.
• Meets with users to determine layout and specifications to design, develop, and modify complex network communications, including various LAN components such as routers, switches, wireless access points, cabling, etc. and assumes accountability of associated work products within the statewide network.
• Performs complex hardware and software staging and installation, including testing and maintaining LAN switches, and wireless access devices, by conducting physical installation and configuration of equipment.
• Keeps abreast of new developments in the information technology field by continuing education through online training platforms, meetings, training sessions, seminars, and conferences to increase familiarity with and remain current on products, vendors, techniques, and procedures.
• Performs other duties as required or assigned which are reasonably within the scope of duties enumerated above.

Minimum Qualifications

• Requires knowledge, skill, and mental development equivalent to four (4) years of college with course work in computer science or directly related fields.
• Requires three (3) years of professional experience in LAN Services, Networking Services, or a related Information Technology field.

Specialized Skills

• Requires three (3) years of professional experience providing enterprise level computer networking support including installing and troubleshooting complex network problems independently.
• Requires three (3) years of professional experience in Transmission Control Protocol/Internet Protocol (TCP/IP), Quality of Service, VLAN design, and DNS/DHCP.
• Requires three (3) years of professional experience in network security, network diagnostic and management tool integration such as traffic analyzers (fluke cable systems, SolarWinds or OpManager).
• Requires three (3) years of professional experience with wireless LAN configuration and troubleshooting, LAN design, and capacity planning.

Preferred Qualifications

• Three (3) years of professional experience providing enterprise level computer networking support including installing and troubleshooting complex network problems independently.
• Three (3) years of professional experience in Transmission Control Protocol/Internet Protocol (TCP/IP), Quality of Service, VLAN design, and DNS/DHCP.
• Three (3) years of professional experience in network security, network diagnostic and management tool integration such as traffic analyzers (fluke cable systems, SolarWinds or OpManager).
• Three (3) years of professional experience with wireless LAN configuration and troubleshooting, LAN design, and capacity planning.
• Three (3) years of professional experience with computer network hardware and software installation and Cisco switching hardware and software.
• Ability to analyze data logically and exercise sound judgement in defining and evaluating problems of an operational or procedural nature.
• Ability to gain and maintain effective working relationships with associates, vendors, clients, and others.
• Developed verbal and written communication skills to present technical information clearly and precisely to diverse audiences, including business users, development teams, agency executives, and others.

Conditions of Employment

NOTE: Applicants must possess the ability to meet ALL of the following conditions of employment, with or without reasonable accommodation, to be considered for this position. The State of Illinois complies with federal and state disability laws and will make reasonable accommodations for applicants and employees with disabilities.

• Requires the ability to verify identity
• Requires employment authorization to accept permanent full-time position with the State of Illinois
• Requires the ability to pass a position specific, agency required background check
• Requires self-disclosure of criminal history.
• Requires the ability to travel in performance of duties.
• Requires the ability to serve in an on-call capacity.
• Requires the ability to use agency supplied equipment such as laptop, personal computer, work cell phone, etc.
• Requires the ability to attend seminars, conferences and training to remain current on methods, tools, ideologies or other industry related topics relevant to job duties.
• Requires the ability to lift and carry objects or equipment weighing up to 50 pounds. This is considered medium work as defined by the U.S. Department of Labor (20 CFR 404 1567)). Medium work involves lifting no more than 50 pounds at a time with frequent lifting or carrying of objects weighing up to 25 pounds.
• The conditions of employment listed are incorporated and/or related to any duties included in the position description.

The Department of Innovation & Technology (DolT) is the state's IT agency delivering an enterprise approach to statewide technology, innovation, and telecommunication services, as well as policy and standards development, lifecycle investment planning, and cybersecurity services. With over 1,500 employees, DolT delivers IT services and innovative solutions to customer agencies to improve services provided to Illinois residents, DolT offers employees the opportunity to advance their careers, develop new skills and reach their potential, both personally and professionally. DoIT is committed to promoting and preserving a workplace culture that embraces diversity and inclusion. We welcome and value employees with different backgrounds, life experiences and talents. It is the collective sum of our individual differences that provides a broad perspective, leading to greater innovation and achievement. In recruiting for our team, we recognize the unique contributions of each applicant regardless of culture, ethnicity, race, national origin, sex, gender identity and expression, age, religion, disability, and sexual orientation.

This position DOES contain “Specialized Skills” (as that term is used in CBAs).

APPLICATION INSTRUCTIONS

Use the “Apply” button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so.

State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.

Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.

The Main Form Of Communication Will Be Through Email. Please Check Your “junk Mail”, “spam”, Or “other” Folder For Communication(s) Regarding Any Submitted Application(s). You May Receive Emails From The Following Addresses

• [email protected]
• [email protected]

Nearest Major Market: Springfield