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CoreTek Labs

IVR - Google CX Agent Business Analyst

Contract Β· In Office Β· Charlotte, North Carolina (USA)

Posted Aug 3, 2026

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Skills
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Job Type
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  • 🚨 Hiring: IVR - Google CX Agent Business Analyst 🚨
  • πŸ“ Location: Charlotte, NC (Hybrid)
  • πŸ’Ό Type: Long-Term Contract
  • πŸ‘¨ πŸ’» Experience: 10+ Years
  • πŸ’° Rate: $60/hr

Key Skills:

  • IVR
  • Google CX Agent Studio (Google CX AS)
  • Conversational AI
  • Agentic AI
  • Business Analysis
  • Python
  • REST APIs
  • Microservices
  • CRM Integration
  • Contact Center Platforms
  • Billing Systems
  • BSS / OSS
  • Order Management
  • Contact Center Automation
  • Solution Design
  • API Integration
  • Production Support

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IVR - Google CX Agent Business Analyst

CoreTek Labs

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