IT Junior Analyst – Robotic Process Automation and AI Agent Developer

• Job Title: IT Junior Analyst – Robotic Process Automation and AI Agent Developer
• Location: Toronto, ON
• Duration: 4-month
• Contract term: September 8, 2026 - December 18, 2026

About Us:

Welcome to Lactalis Canada! We’re proud to be Canada’s #1 branded dairy company and to be consistently recognized as one of the country’s top employers by Forbes. Our purpose is to enrich and nurture the lives of Canadians by offering the best of dairy from Canada’s favourite dairy brands like Cracker Barrel, Black Diamond, Balderson, Astro and Lactantia. In fact, our products can be found in over 90% of Canadian refrigerators in any given time. As part of Lactalis Group, the world’s leading dairy company, we remain focused on innovation and quality and are seeking like-minded individuals to join us as we continue our growth journey.

Lactalis Student Program:

At Lactalis, we are committed to cultivating talent and providing enriching opportunities that ignite passion and foster growth in our future leaders. Our student program is designed to nurture your potential by providing you with enriching work experience in a dynamic and innovative environment.

Lactalis Canada’s student program encourages curiosity, creativity, professional development, and personal growth. Not only will you develop your expertise through hands-on experiences, but you will also join a thriving network of Lactalis Students across Canada. All students will have the chance to participate in social events, group trainings and workshops, manufacturing plant tours, and an end-of semester project!

We are invested in your long-term success and aim to equip you with skills and experiences that will fuel your future!

About the opportunity:

As a member of the Information Technology (I.T.) team, you’ll work alongside a cross-functional group across the organization. This internship offers a unique opportunity to gain real-world experience and understand how a business operates from the inside. You’ll be introduced to our digital transformation journey and learn how RPA and AI powered agents are developed and implemented across the company. If you're a student who is innovative, enthusiastic, and organized, this internship is a great way to apply your skills, grow professionally, and make a meaningful impact. By the end of the internship, you’ll have developed the ability to identify and remove roadblocks, and you’ll demonstrate strong creative problem-solving skills—valuable assets for any future career in tech or business.

The attributes we are looking for:

• Analyze, understand, and document the business processes in detail where required and identify automation opportunities
• Identify and communicate the technical infrastructure requirements
• Design RPA process solutions in accordance with standard RPA design principles and conventions
• Design and develop Copilot agents (M365 Copilot Build / Copilot Studio)
• Configure knowledge sources (SharePoint, files, knowledge bases)
• Create prompts, topics, and logic for agent interactions
• Build automation flows using UIPATH and Power Automate
• Test the automated processes with real business scenarios and refine responses
• Create and maintain solution documentation
• Problem-solve issues that arise in day-to-day running of RPA processes
• Communicate with RPA vendors on software-related issues, suggested improvements, and participating with other users in the RPA community
• Provide technical support to end-users, troubleshoot issues, and identify solutions
• Work within project planning constraints and provide timely updates
• Passionate about I.T Systems and have a keen interest in contributing to the RPA strategy
• Able to work both independently and collaboratively

What you will bring:

• Knowledge of software development and coding in various languages
• Experience in Computer Science is an asset
• Understanding of workflow-based logic
• Understanding of Windows, mainframe, or web-based platforms
• Knowledge of RPA technologies (e.g., UIPath) is a strong asset
• Knowledge of Microsoft Copilot and Copilot Studio is a strong asset
• Able to quickly learn necessary technical tools
• Good problem-solving and debugging skills
• Excellent planning and organization skills and ability to take direction while working under tight deadlines
• Excellent interpersonal skills, an aptitude for problem solving, and the ability to work in a team environment
• Currently enrolled in a bachelor’s program, majoring in Information Technology, Computer Science or Computer Engineering.

This job description is intended to summarize the overall level of responsibility of the job and is not an exhaustive list of all the duties performed.

What Lactalis will offer:

Lactalis Canada believes in rewarding its students with the following student package:

• A welcoming and passionate team
• Hands-on, meaningful projects
• An environment where your ideas truly matter
• A great addition to your resume (and maybe more…)
• A competitive salary
• 8% vacation pay
• Health & dental benefits starting day 1 (including coverage for vision, mental health practitioners, physiotherapy, chiropractic care, massage therapy, naturopathy, and more!)
• Social events with other students
• Opportunities to learn about different functions within our company

Our ESG commitment:

Our ESG (Environmental, Social, and Governance) roadmap drives our sustainability mission. We aim to positively impact communities and the planet by enabling stakeholders including our people, consumers, customers, suppliers, dairy farmers, government, and industry partners to have a positive impact on the wellbeing of our communities and the planet through all that we do.

At Lactalis Canada, we value our employees as catalysts for positive change. Together, we will create a sustainable future, promote belonging, and make a lasting impact on the world.

Our commitment to DEI:

Fuel Our Culture with Your Uniqueness! Lactalis thrives on the value each person brings. We're dedicated to amplifying diverse voices, inviting personal and professional growth, and embracing everyone's true selves. We're committed to crafting an environment that genuinely welcomes all, reflecting the richness of our people and communities.

Our promise extends to accessible processes and spaces. If you require accommodation due to a disability (which may be visible or invisible, temporary, or permanent), please inform our Talent Acquisition team – confidentiality will be maintained.

Note: Lactalis Canada does not conduct credit or background checks through LinkedIn. If required, we'll contact you after signing a Job Offer.

Compensation:

As part of our commitment to fairness, trust, and transparency and our ambition to be an Employer of Choice, the base salary range for this position is $21/h – $27+/h.

Please note: Along with a comprehensive Total Rewards package, your actual base salary will be fair, competitive, and be based on your skills, experience, and qualifications.