IT Help Desk Analyst/Call Center Support Analyst

*MUST have Call Center exp*

• Minimum Qualifications
• •High School Diploma or GED.
• •Two (2) years of full-time experience within the last seven (7) years providing call center support or customer service.
• •Proficiency with computer applications and standard business software.
• •Strong verbal and written communication skills.
• •Ability to effectively manage multiple priorities while maintaining a high level of customer service.

• Candidates who meet the minimum qualifications and possess one or more of the following will be given preference:
• •Three (3) years of experience processing driver's license transactions.
• •Five (5) years of experience in a high-volume call center environment.
• •Four (4) years of customer service experience.
• •Proficiency using Windows 11 and Microsoft Office applications.
• •Experience working with identity verification or credential issuance processes.
• •Demonstrated ability to troubleshoot and resolve customer issues efficiently.

“Taras Technology, LLC is an EEO/AA Employer: women, minorities, the disabled and veterans are encouraged to apply”