Investor Services Analyst
Comp: $95,000-145,000 base (+ $10-25k bonus)
- Position Overview
- A growing alternative investment firm is seeking an Investor Services Analyst to join its investor operations team. This role serves as a primary point of contact for investors while supporting reporting, onboarding, CRM management, and operational processes across a sophisticated institutional investor base.
This is an excellent opportunity for someone looking to build a career within private markets, investor services, or client operations while working closely with internal stakeholders across finance, legal, compliance, tax, and investor relations.
Responsibilities
- Investor Services
- Serve as a primary contact for investor inquiries and requests
- Manage investor correspondence and ensure timely resolution
- Respond to requests related to capital activity, reporting, tax documentation, due diligence questionnaires, ESG requests, transfers, and account maintenance
- Verify investor information and maintain accurate account records
- Investor Reporting & Operations
- Support quarterly investor reporting and capital account statements
- Assist with investor onboarding and account setup
- Maintain investor records within the firm's CRM platform
- Manage investor portal access and permissions
- Assist with collection and review of tax documentation
- Cross-Functional Collaboration
- Coordinate with Finance, Tax, Legal, Compliance, and Investor Relations teams to gather information for investor requests
- Support process improvements and operational initiatives
- Participate in special projects as needed
- Qualifications
- Bachelor's degree required
- 1–4 years of experience within financial services, investment management, fund administration, banking, or investor services
- Excellent communication and client service skills
- Strong organizational and multitasking abilities
- High attention to detail
- Experience with CRM platforms preferred
- Advanced Microsoft Office skills
- Ability to work in a fast-paced, collaborative environment
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Investor Relations Analyst (Alternative Investments)
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