Implementation Analyst

Job description:

• Implementation, training, consulting and configuration of XD Automation software, Fiserv’s next generation banking solution product. Implementations may be part of a larger conversion or a single product installation
• Provide project oversight and solve critical problems
• Review project deliverables and ensure it meets acceptance criteria.
• Work on building relationships across various groups across Fiserv to deliver solutions
• Engage directly with the client from the project kickoff through go-live
• Assess client business need, identify solutions, and manage requirements
• Manage product configuration setup and updates
• Conduct validation of configurations and connectivity testing
• Oversee Post go-live warranty support for Fiserv clients as requested by Fiserv, until handover to client services
• Maintain and update documentation, as applicable
• Manage multiple projects
• Provide client training and production (go-live) support
• Coordinate client schedules, hosted tenant provisioning, and core interface activities.
• Monitor project plan to meet expected timelines.
• Assist with managing client expectations.