The Senior Financial Systems Analyst serves as a member of team that:
- Supports Financial System Operations & Maintenance Support for the Financial Management Directorate (FM) and FM Business Solutions Office (FMZ).
- Supports the Financial System Help Desk Tier 1/2 for NGA financial systems including GEO-F, GEAR, ORBIT, CRS, and IPP, addressing service requests routed by the NGA Enterprise Service Center (ESC).
- Performs administrative and support functions such as user account actions, batch job support, and system security administrator activities.
- Supports financial system enhancements, master schedules, post-patch/build testing, and end-user training.
- Provides audit and configuration support, including application access reviews, system security documentation, and tracking release baselines. Tasks: Support internal NGA financial management and financial system operations, maintenance, enhancements, and audit activities as designated by government leads. This includes, but is not limited to:
- Operating and supporting the Financial System Help Desk Tier 1/2 for NGA financial systems (GEO-F, GEAR, ORBIT, CRS, and IPP) by processing and resolving service requests routed via the NGA Enterprise Service Center (ESC).
- Performing user account actions, assigning and tracking user permissions, managing licenses and approvers lists, and executing batch job support as required.
- Maintaining Help Desk SOPs and generating/reporting daily Help Desk statistics and metrics.
- Supporting financial system enhancements by participating in governance, maintaining technology roadmaps/master schedules, and updating end-user training plans and materials.
- Executing post-patch and post-build testing, including User Acceptance Testing (UAT) and maintaining/updating test scripts.
- Supporting internal and external financial application access audits, including Provided By Client (PBC) responses, system walkthroughs, and SSAE 18 reviews.
- Maintaining system security documentation, policies, and configuration management for released APIs, tracking incidents and discrepancies against tested baselines.
- Utilizing Service+, Jira, Confluence, and enterprise ticketing platforms to manage user action items and resolve access/system trouble tickets. Job Requirements Required Education and Experience:
- Bachelor’s degree in a business-related field such as Business Administration, Finance, Accounting, Economics, or Information Technology or equivalent work experience
- AND Target 8+ years of relevant experience (financial systems analyst / help desk support / systems administration) within the IC or DoD.
OR
- Demonstrated specialized experience with DoD or NGA financial system operations, help desk Tier 1/2 escalation support, and security administration.
- Demonstrated specialized experience supporting NGA Core Financial Systems (GEO-F, GEAR, ORBIT, CRS, IPP). Clearance: TS/SCI w/CI Poly Desired Skill Set:
- Demonstrated specialized experience with NGA financial systems and tools including GEO-F, GEAR, ORBIT, CRS, IPP, PRISM/REQMOD, CGI Momentum, Service+, Jira, and Confluence.
- Demonstrated experience in Help Desk Tier 1/2 support, user account administration, SOP maintenance, and daily metrics reporting.
- Demonstrated knowledge of audit support (PBC responses, SSAE 18 reviews), security role maintenance, and system configuration tracking.
- Demonstrated experience conducting User Acceptance Testing (UAT), script maintenance, and end-user training development for system enhancements.
- Project management training or certification (PMP boot camp / continuing education). We hire Military Veterans! Security clearance required
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Financial Systems Analyst (Senior) with Security Clearance
Quantech Services Inc.
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