Financial Analyst-FIS

• Title: Analyst I, Implementation
• Location: Remote
• Duration: 12+ Months contract

Job Responsibilities:

• • Implements FIS imaging and payments solutions (ImageCentre, DirectLink, Orbograph, Voyager, Host Integration, API) for banking and financial institution clients
• • Serves as both Project Manager and Technical Analyst on small projects; Technical Analyst on large multi-product engagements
• • Client-facing role requiring strong communication, solutioning, and stakeholder management skills
• • Must work US business hours and provide after-hours & weekend support for newly implemented clients for a minimum of 2 weeks post go-live
• • Up to 25% travel to client sites for installation, training, and go-live support (travel requirement varies by assignment)

• Functional & Domain Knowledge
• • Strong financial industry and items processing domain knowledge
• • Understanding of teller and distributed capture workflows within banking environments
• • Ability to review client teller capture and sort pattern requirements and provide efficient, supportable solutions
• • Knowledge of image cash letter processing, duplicate detection, and remittance workflows
• • Familiarity with banking ERP, accounting systems, and check clearing platforms

• Platform & Application Knowledge
• • ImageCentre — installer, configuration, and training proficiency required across all profiles
• • DirectLink Teller — teller capture and sort pattern configuration, Host Integration knowledge
• • Orbograph CAR/LAR — strong definition and configuration knowledge required
• • Voyager — implementation and support knowledge (applicable profiles)
• • Image Retrieval API — strong knowledge of API integration and image retrieval workflows
• • Duplicate Detection and Image Cash Letter (ICL) knowledge preferred

• Project & Client Management
• • Run small-scope projects independently as both Project Manager and Technical Analyst
• • Serve as Technical Analyst on larger, multi-product, cross-functional implementation projects
• • Manage client expectations, scope, and escalations through go-live and stabilization phases
• • Lead client calls, training sessions, and on-site go-live support activities
• • Quick thinking and proactive communication in deadline-driven client environments

• Technical Skills
• • Strong SQL knowledge — querying, troubleshooting, and data validation
• • Strong item processing knowledge including teller capture, distributed capture, and sort pattern requirements
• • Ability to read and interpret data file layouts; perform data field mapping and conversion analysis
• • Product-to-product migration experience; add-on and work order technical project delivery
• • Cross-team collaboration and technical resource coordination
• • Requirements gathering, gap analysis, and technical solutioning

• Soft Skills & Work Requirements
• • Excellent written and verbal communication skills; strong training and documentation abilities
• • Ability to translate client business requirements into technical platform solutions
• • Attention to detail, quality focus, and independent judgment
• • Adaptability and resilience; ability to manage multiple priorities simultaneously
• • Must be available to work US business hours (North America client base)
• • After-hours and weekend availability required for minimum 2 weeks post go-live per new client