Epicor Lead Analyst

• Job Title: Epicor Lead Analyst
• Location: 100% Remote

Responsibilities

• Administer, configure, and support Epicor ERP (Epicor Kinetic or earlier versions)
• Develop and maintain BAQs, BPMs, dashboards, customizations, and SSRS reports
• Manage Epicor security, user roles, licensing, and system performance
• Support system upgrades, implementations, integrations, and data migrations
• Gather business requirements and translate them into technical solutions
• Troubleshoot ERP issues, perform root cause analysis, and implement long-term fixes
• Build SQL reports and support operational reporting needs
• Create technical documentation, SOPs, and user training materials
• Train and support end users across Accounting, Operations, and Manufacturing
• Drive ERP governance, automation initiatives, and continuous process improvements
• Required Skills
• 7+ years of ERP/IT experience with 5+ years of hands-on Epicor ERP
• Strong Epicor administration and configuration experience
• Expertise in Business Activity Queries (BAQs)
• Experience developing Business Process Management (BPM) workflows
• Strong SQL querying and reporting experience
• Experience supporting business users and gathering requirements
• Excellent communication and problem-solving skills