Epic Analyst - Hospital Billing

• Job Title: Epic Analyst – Hospital Billing
• Location: Irving, Texas, United States
• Employment Type: Full-Time

Role Overview:

We are hiring for one of our clients seeking an Epic Analyst – Hospital Billing to support, optimize, and maintain healthcare applications and business processes. This role collaborates with operational leaders, technical teams, vendors, and end users to deliver high-quality application solutions and continuous system improvements.

Responsibilities:

• Analyze, design, test, implement, support, and optimize assigned applications and business processes.
• Collaborate with cross-functional teams to deliver application enhancements and operational improvements.
• Provide project coordination and support for assigned initiatives.
• Conduct requirements gathering, process mapping, gap analysis, and workflow documentation.
• Configure and maintain applications according to organizational standards and change control processes.
• Communicate technical concepts and system changes to stakeholders and end users.
• Support issue resolution and troubleshoot moderate application incidents independently.
• Coordinate vendor-related application updates and code changes.
• Work with technical teams to identify infrastructure-related application issues.
• Promote standardized workflows and best practices across operational teams.
• Maintain documentation and provide regular project status updates.
• Assist with user training and knowledge transfer activities.
• Evaluate new application releases and functionality enhancements.
• Escalate service issues when required to meet service-level expectations.
• Participate in project implementations, optimization efforts, and ongoing support activities.
• Travel and additional work hours may occasionally be required during critical situations.
• Perform other related duties as assigned.

Requirements:

• Associate’s or Bachelor’s degree in Healthcare, Business, Information Systems, or a related field preferred.
• Minimum 3 years of professional experience.
• Minimum 2 years of experience in healthcare, business systems, or information systems environments.
• Experience supporting enterprise applications and business processes.
• Strong analytical, problem-solving, and organizational skills.
• Ability to manage multiple priorities in a collaborative environment.
• Proficiency with Microsoft Word, Excel, and PowerPoint.
• Strong written, verbal, and interpersonal communication skills.
• Ability to work independently with minimal supervision.
• Epic certification or proficiency in the assigned module, or ability to obtain certification within six months of employment.
• Benefits:
• Competitive compensation and benefits package.
• Professional development and training opportunities.
• Collaborative team environment.
• Career growth opportunities.

Equal Opportunity Statement:

We are hiring for one of our clients that is committed to providing equal employment opportunities to all applicants and employees. Employment decisions are based on qualifications, merit, business needs, and job-related requirements without regard to any legally protected characteristic.

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