Epic Ambulatory Analyst

• Epic Ambulatory Analyst
• 12 Months Contract
• Remote

Description Informatio

• n
• Job Descriptio
• n:We are seeking an experienced Epic Application Analyst Level 3 with strong EpicCare Ambulatory expertise to support ongoing system operations in a live healthcare environmen
• t.This role is focused on production support and operational management, including handling ticket queues, resolving user issues, and supporting ambulatory workflows. The ideal candidate will be comfortable working in a fast-paced environment supporting clinicians and operational team
• s.Managing ticket queues (ServiceNow or simila
• r)Responding t
• o:physician issu
• esclinic workflow proble
• mssystem defec
• tsPrioritizing user requests and system chang
• esCoordinating fixes wit
• h:Epic build tea
• mstechnical tea
• msSupportin
• g:workflow optimizati
• onsystem enhancemen
• tsHelping users understan
• d:how Epic should functi
• onhow to fix workflow issu

• es
• Requiremen
• ts:EpicCare Ambulatory Certification (MANDATO
• RY)Strong experience
• in:production supp
• ortticket queue managem
• entuser-facing troubleshoot
• ingExperience working in a live Epic environm
• entAbility to handle high-volume requests independen

• tly
• Prefer
• red:Experience supporting multiple Epic mod
• ulesClinical workflow understan
• dingExperience in large hospital sys

tems