Electronic Document Management Analyst

Job Description

At TriHealth, our corporate team thrives on a service-oriented mindset grounded in inclusivity, innovation, and collaboration. We cultivate a supportive culture where every team member is valued, empowered, and given a true sense of belonging.

When you join us, you become part of a community that invests in your personal well-being and your professional future. You’ll experience meaningful growth and development opportunities, excellent benefits, and a workplace where people actively support one another and share best practices every day.

Here, your contributions matter—and together, we make a lasting impact.

Location: Good Samaritan Hospital

Schedule: Day Shift

Benefits: https://careers.trihealth.com/what-we-offer/benefits *Please note: OPTIONAL positions are not eligible for TriHealth benefits*

We offer competitive shift differentials where applicable, opportunities for professional growth, and a comprehensive benefits package that may include medical, dental, vision, paid time off, retirement savings plans, and tuition reimbursement.

Job Overview

Compiles, scans, processes, and maintains medical records consistent with medical, administrative, ethical, legal, and regulatory requirements. Utilizes electronic health record system for inquiry purposes, enters and sends data, and generates reports. Releases medical information, as appropriate.

Job Requirements

Strong computer skills

Keyboarding mouse, etc

Able to focus attention to details

Able to meet objectives under time constraints

Job Responsibilities

Collects patient records from clinical areas and other designated locations.

Conducts qualitative image review for consistency in: Patient name, medical record number, account number, date of service, document type and document clarity and legibility. Reviews index queue. Reconciles quality issues. Performs first level of troubleshooting in response to equipment issues, engaging additional resources as appropriate.

Consistently meets department productivity and quality standards.

Converts and manages electronic images using scanning technology in accord with established procedures. Returns unscanned documents to common holding area daily at shift end.

Fulfills ROI (Release of Information) requests received and carried out in a variety of formats (i.e. email, phone, fax, walk-ins, web, etc.).

Prepares documents for imaging in accord with established procedures.

Working Conditions

Climbing - Rarely

Concentrating - Consistently

Continuous Learning - Consistently

Hearing: Other Sounds - Frequently

Interpersonal Communication - Frequently

Kneeling - Rarely

Lifting <10 Lbs. - Rarely

Lifting 50+ Lbs. - Rarely

Lifting <50 Lbs. - Rarely

Pulling -

Pushing - Rarely

Reaching - Consistently

Reading - Consistently

Sitting - Consistently

Standing - Frequently

Stooping - Occasionally

Talking - Frequently

Thinking/Reasoning - Consistently

Use of Hands - Consistently

Color Vision - Consistently

Visual Acuity: Far - Consistently

Visual Acuity: Near - Consistently

Walking - Frequently

TriHealth SERVE Standards and ALWAYS Behaviors

At TriHealth, We Believe There Is No Responsibility More Important Than To SERVE Our Patients, Our Communities, And Our Fellow Team Members. To Achieve Our Vision And Mission, ALL TriHealth Team Members Are Expected To Demonstrate And Live The Following

Serve: ALWAYS...

• Welcome everyone by making eye contact, greeting with a smile, and saying "hello"
• Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
• Refrain from using cell phones for personal reasons in public spaces or patient care areas

Excel: ALWAYS...

• Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met
• Offer patients and guests priority when waiting (lines, elevators)
• Work on improving quality, safety, and service

Respect: ALWAYS...

• Respect cultural and spiritual differences and honor individual preferences.
• Respect everyone's opinion and contribution, regardless of title/role.
• Speak positively about my team members and other departments in front of patients and guests.

Value: ALWAYS...

• Value the time of others by striving to be on time, prepared and actively participating.
• Pick up trash, ensuring the physical environment is clean and safe.
• Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.

Engage: ALWAYS...

• Acknowledge wins and frequently thank team members and others for contributions.
• Show courtesy and compassion with customers, team members and the community