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Robert Half

DIRECTOR, HEAD OF CREDIT CARD BUSINESS ANALYTICS

Full Time · In Office · Chicago, Illinois (USA)

$240,000–$260,000 · Posted Aug 21, 2026

  • HYBRID ROLE- DIRECTOR, HEAD OF CREDIT CARD BUSINESS ANALYTICS
  • These beautiful summer days won’t last and neither will this exciting new opportunity!

The salary range for this position is $240,000-$280,000 plus bonus, and comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this role please send your resume to [email protected]

Job Description:

  • Define and execute the unsecured card business strategy and multi-year roadmap for the business in alignment with enterprise objectives, market trends, member needs, and financial performance goals.
  • Serve as the business owner for lending performance, including growth, profitability, pricing, portfolio economics, risk-adjusted returns, member engagement, and competitive positioning.
  • Translate business strategy and analytical insights into clear requirements, operating specifications, financial targets, and performance measures that cross-functional partners can execute against.
  • Ensure resiliency of credit card line management, including portfolio segmentation, pricing and offer strategy, line assignment and management; balance growth, utilization, revenue optimization, loss performance, and lifecycle treatment strategies.
  • Lead matrixed execution across Finance, Credit, Marketing, Operations, Technology, Risk, Compliance, Analytics, and other partners to design, launch, enhance, and scale unsecured lending capabilities.
  • Own the full business lifecycle from concept and design through launch, commercialization, optimization, ongoing portfolio management, and continuous improvement.
  • Partner closely with Credit and Risk to ensure credit strategies, underwriting approaches, line management practices, approvals, losses, and portfolio quality are aligned with business objectives and risk appetite.
  • Monitor, analyze, synthesize, and report on financial, credit, operational, member, and market performance metrics to inform strategic decisions, identify performance drivers, and improve outcomes.
  • Design, compile, and present a business performance scorecard that provides clear, actionable visibility into credit card portfolio performance, financial outcomes, credit trends, operational execution, member engagement, and progress against strategic goals.
  • Lead go-to-market, positioning, and promotional strategies that support sustainable growth, member engagement, and market competitiveness.
  • Lead, develop, and mentor a high-performing team, fostering analytical discipline, collaboration, accountability, business ownership, and strong execution in a matrixed environment.
  • Qualifications:
  • Bachelor’s degree with an analytical concentration in mathematics, science, business, finance, or related field required; advanced degree preferred.
  • 10+ years of consumer lending, credit card, financial services business management, portfolio management, or related experience.
  • 3–5+ years of people leadership experience, with demonstrated ability to lead analytical, business, or cross-functional teams through complex initiatives.

To apply to this role please send your resume to [email protected]

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DIRECTOR, HEAD OF CREDIT CARD BUSINESS ANALYTICS

Robert Half

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