Position Summary
We are seeking a highly analytical and problem-solving Data Product Manager with hands-on experience using the Healthie EMR platform. As our business grows rapidly, our volume of custom client integrations is expanding. Because our architecture involves single-tenant design elements, even integrations that look identical require brand-new, customized builds and specialized ongoing technical support. In this role, you will lead our data file integration lifecycle from scoping to delivery. You will balance onboarding new clients with supporting our existing base, while actively sharing knowledge across our data team to eliminate single points of operational failure.
Job Duties:
Integration Management & Scalability
Manage and streamline the growing queue of data file integrations across our entire customer base.
Balance the technical support requirements of existing client integrations with the active onboarding and scoping of new customer accounts.
Map out, build, and maintain custom integration pipelines that accommodate specific client nuances, ensuring data reliability without a unified multi-tenant architecture.
Utilize [Healthie’s GraphQL API reference, queries, and mutations](1.2.1, 1.3.8) to design accurate, efficient data-mapping payloads for internal engineering teams.
Actively document processes, create template schemas, and cross-train team members to distribute knowledge and workload away from single-resource bottlenecks.
Partner directly with new clients to gather requirements, review custom data specifications, and map their legacy data architectures.
Author comprehensive technical user stories, system data mappings, and precise acceptance criteria to guide data engineering sprint goals.
Provide life-cycle monitoring, troubleshooting, and continuous maintenance for custom file transfers, automated webhooks, and active integrations.
Act as our resident expert on Healthie system architecture, clinical fields, and backend reporting tools.
Leverage the Healthie API and webhook events to ingest demographic, scheduling, and billing data cleanly into our core reporting environments.
Maintain strict HIPAA compliance data boundaries when managing Protected Health Information (PHI) during custom bulk data transitions.
Required Qualifications & Skills
4 to 6 years of experience in Data Product Management, Technical Program Management, or Data Integration Engineering.
3 years experience with GraphQL concepts (the ability to read a schema, query data fields, and understand mutations) alongside intermediate SQL proficiency to validate data payloads independently.
3 years’ experience handling high-volume file integrations, flat-file ingestion pipelines (CSV, XML, JSON), or custom SFTP client endpoints.
1 year of hands-on experience navigating the backend structure, custom charting templates, and extraction patterns of the Healthie EMR.
3+ years writing technical user stories, translating client specifications into development frameworks, and optimizing backlogs in Jira or Asana.
Ability to identify data translation errors, map single-tenant variations, and systematically resolve integration breaks.
Preferred
Strong GraphQL and SQL proficiency to validate file integration data payloads independently.
Prior experience working in an early-to-mid stage digital health startup experiencing high scaling demands.
Familiarity with healthcare standards such as HL7 or FHIR.

Data Product Manager (Healthie EMR)

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