PROPELLER OVERVIEW
- Propeller: A Force for Social Innovation is a 501c3 nonprofit dedicated to supporting social innovation in
- New Orleans. Our mission is to grow and support entrepreneurs to tackle social and environmental
- disparities. We envision an inclusive and thriving entrepreneurial ecosystem in New Orleans that
- responds to community needs and creates the conditions for an equitable future. Through our coworking
- facility, programming, and services, we provide entrepreneurs with critical support in accessing capital,
- scaling their businesses, and securing contracts that open doors to new opportunities.
PROJECT OVERVIEW
- Propeller is adopting a new Customer Relationship Management (CRM) software in 2026 to strengthen
- our data collection and impact storytelling initiatives. The contractor will provide critical support during
- the transition from our current system to the new platform, while also supporting ongoing data collection
- projects so evaluation work continues without interruption. A qualified contractor will be proficient in
- data entry and consolidation, Excel, spreadsheets, Salesforce and Google Workspace, and with Asana and
- monday.com.
SCOPE OF WORK
- CRM Software Transition and Onboarding
- An experienced data solutions expert will consolidate data from multiple sources and formats into
- import-ready files for the new CRM. Source systems include Google Sheets, Google Forms,
- FormAssembly (CSV exports), Salesforce and various CSV/Excel files. All files and/or file links will be
- pulled into a single shared folder. Salesforce data will be exported separately and then combined with the
- other source files.
- Tasks include:
- ● Data extraction from Salesforce
- ● Field matching across data sources (in coordination with Propeller team)
- ● Field mapping to new CRM (in coordination with Propeller team and CRM provider)
- ● Data migration into new CRM
- ● Data collection tools and database customization (in conjunction with the CRM provider
- ● Data migration troubleshooting, as needed
- ● Test environment creation
- ● Support staff training on CRM tools and the database
- ● Perform data quality control throughout migration/implementation process
- ● Attend CRM implementation team meetings
- ● Interface with software company, as needed
- Required skills: CRM experience with Apricot Bonterra or similar software, monday.com or similar
- project management software, Google Sheets, Excel, Salesforce DataLoader.
PROJECT TIMELINE AND DETAILS
- ● Proposal Released: May 11, 2026
- ● Proposals Due: June 22, 2026
- ● Estimated Project Timeline: June 1, 2026 - November 30, 2026
- ○ Kickoff Meeting: week of June 1, 2026
BUDGET
- We anticipate that this project will not exceed $20,000. Please see the Budget Proposal under Proposal
- Submission for submission information.
- PROPOSAL SUBMISSION REQUIREMENTS
- Response Deadline: June 14, 2026
- Proposal Directions: Respond via our website presenting the following information:
- ● Cover Letter: Briefly introduce your organization or expertise and interest in the project, cover
- letters should be addressed to Melissa Tyler, Director of Advancement.
- ● Data Strategy and Approach: Based on the Scope of Work outlined above contractors must
- outline a comprehensive approach to data cleansing, validation, and migration. Proposals should
- include methodologies, timelines, risk areas and any assumptions. Specify any hardware or
- software required or recommended to execute the proposed strategy.
- ● Confidentiality and Privacy: All contractors must adhere to strict confidentiality standards.
- The selected contractor will be required to sign a Non-Disclosure Agreement (NDA) prior to
- engagement and demonstrate the ability to safeguard sensitive client data throughout the project
- lifecycle.
- ● Quality Assurance: Proposals must include a defined quality assurance (QA) process. Describe
- how data accuracy and integrity will be verified during and after migration. Contractors must
- provide access to files for periodic QA checks, including random sampling of data points.
- ● Data Security Protocols: Contractors must detail the security measures in place to protect
- sensitive data, including network security, data storage, and access controls. Contractors are
- prohibited from working on unsecured or public networks (e.g., coffee shops, libraries) while
- handling project data.
- ● Communication and Client Management: Proposals should demonstrate the contractor’s
- customer service approach and communication practices, including responsiveness, project
- updates, issue resolution, and experience working collaboratively with stakeholders.
- ● Technical Proficiency: Contractors must self-assess and report their level of proficiency in the
- following technologies using a scale of 1 (no experience) to 5 (highly proficient):
- ○ Apricot (Bonterra)
- ○ Microsoft Excel
- ○ Google Sheets
- ○ AWS
- ○ SQL/SOQL
- ○ Salesforce
- ○ FormAssembly
- ○ Monday.com
- ○ Asana
- ● Budget Proposal: Provide a cost estimate for services, including an hourly rate and a high-level
- estimate for project execution for the project outlined above.
- ● Relevant Experience: Provide examples of similar work completed, preferably for
- organizations supporting entrepreneurship or economic development.
- ● Team & Qualifications: List key personnel involved and their relevant expertise.
- ● Timeline & Work Plan: Suggested schedule for project milestones.
- ● References: Provide three references for relevant and comparable projects. Include name,
- company name (if applicable), email address, and phone number
- For any questions or clarifications, please contact Melissa Tyler, Director of Advancement, at
- [email protected].
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Data Conversion Contractor
Propeller: A Force for Social Innovation
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