Data Center Hands & Feet Resource – L2 Support

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• Hope you're doing great.

We have an urgent position listed below. If you are interested, please send your most recent resume along with your expected rate.

• Position: Data Center Hands & Feet Resource – L2 Support
• Location: Carrolton, Texas (Onsite)
• Contract

Job Description:

• We are seeking a skilled and proactive Data Center Hands & Feet Resource to provide Level 2 (L2) support within our data center operations. This role involves advanced hardware diagnostics, coordination with vendors for repairs, inventory management, and support for remote troubleshooting efforts. The ideal candidate will have a deep understanding of data center infrastructure and be capable of handling escalated technical issues efficiently.
• Key Responsibilities
• - Perform advanced diagnostics and troubleshooting of server, storage, and network hardware.
• - Coordinate and oversee vendor repairs and maintenance activities within the data center.
• - Manage and maintain accurate inventory of hardware components and spare parts.
• - Support remote teams with hands-on tasks including hardware replacement, cabling, and system reboots.
• - Ensure compliance with data center operational procedures and safety standards.
• - Document all activities, incidents, and resolutions in the ticketing system.
• - Assist in capacity planning and infrastructure upgrades.
• - Participate in on-call rotations and respond to escalated incidents promptly.
• Required Skills & Qualifications
• - Strong understanding of data center operations and infrastructure components.
• - Hands-on experience with server, storage, and networking hardware.
• - Ability to perform advanced hardware diagnostics and troubleshooting.
• - Experience coordinating with hardware vendors and service providers.
• - Proficiency in inventory management and asset tracking tools.
• - Familiarity with remote support tools and procedures.
• - Excellent documentation and communication skills.
• - Ability to work independently and handle escalated issues effectively.
• Work Environment
• This role is based in a physical data center environment and may require lifting and moving equipment. The candidate should be comfortable working in a fast-paced, high-availability setting and be willing to participate in rotational shifts and on-call duties.
• --

• Thanks
• Prashant Bansal
• Raas infotek corporation
• 262 Chapman road, Suite 105A, Newark, DE-19702
• Phone: 302-565-0188 Ext: 144,
• Email: [email protected]
• Website: raasinfotek.com