Data Analyst

• Data Analyst Jr -- Customer Insights 13409
• Irving, TX (On-Site Role)
• Long Term Contract

Job Description:

• Interpreting data, analyzing results using statistical techniques.
• Developing and implementing data analyses, data collection systems and other strategies that optimize statistical efficiency and quality.
• Acquiring data from primary or secondary data sources and maintaining databases.
• 7 Eleven Analysts are provided training, coaching and support by all other C-Shopper Team members and Circana Team members to become proficient, and then an SME on our C-Shopper Customer Insights platform. Analyst will be assigned User groups and ad hoc projects, in order to drive high platform usages to improve 7-Eleven decision-making; leading to Customer retention, trips and basket upsell opportunities
• Engagement professional to deliver C-Shopper product support needs, and overall adoption best practices into assigned User groups within assigned 7-Eleven User Teams, including C-Shopper Customer Insight Reports, Assortment and Price/Promo tools and other modules
• Provides guidance and case studies to assigned user groups that demonstrate real, high-value insights that they should present to assigned User groups
• Partners with assigned user groups to act as the voice of the customer to help drive SEI customer-centric sales and marketing strategies for Supplier's products, including coaching assigned User Teams
• Deliver internal customer success processes, including customer onboarding, ongoing support strategies
• Also delivers ad hoc project analytics and presentations, as needed, to support complex external user needs and selected external Suppliers' commercial projects
• Helps define metrics for measuring C-Shopper program impact, customer satisfaction, product usage, and assigned user groups growth / productivity
• Anticipates and removes barriers that slow down or prevent teams from delivering on project goals
• Conducts and reports on user group evaluations and feedback. Communicate effectively with other users and team mates to drive adoption and success.
• Continuously reviews market and customer trends to improve the user experience, drive operational excellence, and drive user skills and innovative approaches among assigned user groups, leveraging our Partner Vendor