Credit & Collections Analyst

Credit & Collections Analyst

• Location: Clark, NJ
• Schedule: Hybrid (In-Office & Remote)

Position Overview

Our healthcare organization is seeking an experienced Credit & Collections Analyst to support accounts receivable operations, credit management, and collection activities. This role will be responsible for reducing outstanding balances, improving cash flow, and partnering with internal teams to resolve billing and payment issues. The ideal candidate will have prior healthcare industry experience and strong proficiency with NetSuite.

Responsibilities

• Manage a portfolio of healthcare customer accounts, ensuring timely collection of outstanding receivables.
• Review aging reports and proactively follow up on past-due balances.
• Analyze customer credit risk and establish appropriate credit limits and payment terms.
• Investigate and resolve billing discrepancies, payment disputes, and account-related issues.
• Work closely with billing, customer service, and accounting teams to improve collection efforts.
• Maintain accurate account records, collection notes, and customer information within NetSuite.
• Prepare AR aging, collection, and cash flow reports for management.
• Support month-end close activities related to accounts receivable and collections.
• Ensure compliance with company policies and healthcare industry standards.

Qualifications

• 3+ years of Credit & Collections, Accounts Receivable, or related accounting experience.
• Healthcare industry experience required.
• Hands-on NetSuite experience required.
• Experience working with healthcare billing, medical receivables, insurance-related payments, or revenue cycle processes strongly preferred.
• Strong understanding of credit analysis, collections strategies, and AR management.
• Proficiency in Microsoft Excel and financial reporting.
• Excellent communication, negotiation, and problem-solving skills.
• Strong attention to detail and ability to manage multiple priorities.

Preferred Education

Associate's or Bachelor's degree in Accounting, Finance, Business Administration, or a related field.

Why Join Us?

• Hybrid work schedule offering flexibility between home and office.
• Competitive compensation and benefits package.
• Stable and growing healthcare organization.
• Collaborative and supportive team environment.
• Opportunity to make a meaningful impact on the company's financial performance.
• Healthcare experience and NetSuite proficiency are required for consideration. Candidates should be local to the Clark, NJ area and available to work onsite as part of the hybrid schedule. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.
• Equal Opportunity Notice
• Highspring LLC (d/b/a Vaco by Highspring) and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") are committed to the full inclusion of all qualified individuals and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by applicable law. The company is also committed to ensuring that persons who need them are provided with reasonable accommodations; if an accommodation is needed to participate in the job application or interview process, please contact [email protected] .

Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal.

• Representation Notice
• By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. Additionally, you agree to be included in our talent pool for future hiring for similarly qualified positions. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. Lastly, you agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.

For residents of Ontario, Canada only: to the extent the position for employment is not with Highspring or not otherwise noted as vacant above, candidate should be informed that this role is to replace a presently employed person at Vaco by Highspring's client.

• Privacy Notice
• Vaco by Highspring respects your privacy and are committed to providing transparent notice of our policies.

California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here.

Virginia residents may access our state specific policies here.

Residents of all other states may access our policies here.

Canadian residents may access our policies in English here and in French here.

Residents of countries governed by GDPR and UK GDPR may access our policies here.

Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (https://www.highspring.com/ai-use-notices/). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring.

• Pay Transparency Notice
• Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:

· the individual's skill sets, experience and training;

· licensure and certification requirements;

· office location and other geographic considerations; and

· other business and organizational needs.

With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses and/or participation in medical, dental, and vision benefits as well as the company's retirement plan (or similar retirement benefits).