Clarity PPM - Business Analyst

• Position: Clarity PPM - Business Analyst
• Location: Chicago, IL (Hybrid)

Description:

• Bachelor's or master's degree in computer science or equivalent, with Minimum 12+ Years of experience in IT.
• Having Strong understanding of Clarity PPM project lifecycle management, capacity management, financial and time management.
• Experience with Clarity PPM configuration including object design, studio customization and workflow development
• Knowledge of PPM integrations with third-party tools like JIRA, SAP or ServiceNow
• Familiarity with clarity SaaS/on-premise upgrades and migration activities.
• The Business Analyst plays a key role in understanding the requirement and doing an impact assessment in the current implementation
• Works closely with stakeholders and addresses user queries and issues during US business hours
• Requirements documentation: Understand the business requirements from stakeholders, suggest solutions and document for the team to execute
• Supports any high-priority L3 ticket analysis during US business hours
• Manages change and release management activities
• Suggests and facilitate process improvements Facilitates User Acceptance Testing and other functional testing
• Conducts user training (on-need basis)