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Randstad Digital Americas

Business Systems Analyst Lead

Full Time · In Office · Cleveland, Ohio (USA)

$65,000–$75,000 · Posted Oct 9, 2026

Work Options
Seniority Level
Cloud Stack
Industry
Job Type
Position Group

Job Summary

For this contractor assignment, the Lead Business Systems Analyst will support the DMZ to HSZ PCI Migration initiative, a multi-phase modernization effort that will relocate our application from the DMZ to the HSZ environment while improving application architecture, modernizing legacy technologies, and reducing technical debt. The analyst will partner with technical leads, developers, and business stakeholders to define requirements, facilitate discovery sessions, translate complex technical concepts into actionable work items, and drive backlog creation for key modernization features including API modernization, document retrieval modernization, and migration of legacy server-hosted pages.

location: Telecommute

job type: Contract

salary: $65 - 75 per hour

work hours: 9am to 5pm

education: Bachelors

Responsibilities

  • Facilitate requirements gathering, discovery workshops, backlog refinement sessions, and technical design discussions.
  • Partner with solution architects, technical leads, and developers to define functional and non-functional requirements.
  • Translate complex technical conversations into epics, features, user stories, acceptance criteria, and Azure DevOps work items.
  • Develop and maintain project backlogs, storyboards, and requirements documentation.
  • Analyze application dependencies, integrations, APIs, client/server interactions, and modernization impacts.
  • Identify business and technical risks, assumptions, constraints, and dependencies across multiple systems.
  • Support estimation, planning, and prioritization activities for modernization features.
  • Participate in Agile ceremonies, including standups, planning sessions, and retrospectives.
  • Collaborate with QA and development teams to validate requirements and ensure successful delivery.

Qualifications

  • Bachelor's Degree or higher in an Information Technology, business discipline or related field of study and a minimum 6 years of related work experience in requirements gathering activities or systems experience.
  • In lieu of the above, the completion of a technical training program, and a minimum of 6 years related work experience in requirements gathering activities or systems experience.
  • In lieu of the above, a minimum of 8 years related work experience in requirements gathering activities or systems experience.

Skills

Agile,API,APIs,application architecture,application architectures,Business Systems,client/server,client/server applications,cloud,platform technologies,document retrieval,Information Technology,Azure DevOps,OpenShift,requirements documentation,Scrum Master,integrations,system integrations,technical debt,communication,networking,acceptance criteria,backlog refinement,backlogs,backlog management,Agile delivery,technical design,infrastructure,technical training,collaboration skills,QA,requirements gathering,validate requirements,requirements elicitation,risks,stakeholder management,storyboards,non-functional requirements,Testing,user stories,user story creation,documentation

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected].

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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Business Systems Analyst Lead

Randstad Digital Americas

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