Business Systems Analyst

• Job Summary
• Our client, a major entertainment and media company, is looking for a Business Systems Analyst to support a global intranet platform. This person will write user stories, define acceptance criteria, and support QA activities including regression testing, while acting as a day-to-day contact across the project and feeding into requirements as a supporting product owner. Looking for someone with real hands-on experience writing user stories and acceptance criteria, not just general requirements gathering, plus strong documentation skills and experience in a large, complex company environment

This position is W-2 only. We do not work with third-party firms or C2C arrangements for this role.

• Contract Details
• Contract Length: 12 month
• Location: Glendale, CA

• Core Responsibilities
• Write user stories for development work and define acceptance criteria
• Support quality assurance activities and assist with regression testing
• Participate in deployments and coordinate among developers, QA, and business stakeholders
• Troubleshoot issues and document failures, workarounds, and resolutions clearly
• Support internal partners and employees using the platform, including microsite/page building
• Create and maintain detailed project, product, and customer documentation
• Identify risks and roadblocks, driving resolution through status meetings and work sessions
• Engage proactively with partners to understand needs and recommend paths forward

• Required Skills/Experience (Must-Haves)
• Bachelor's degree in Computer Science, Information Systems, Software Engineering, or equivalent work experience
• 3+ years of project/program management and business analysis experience
• 3+ years managing large, complex, cross-functional projects
• Strong interpersonal, analytical, problem solving, negotiating, and influencing skills
• Proven success leading projects from concept through launch into operational phase
• Strong facilitation, organizational, prioritization, and conflict resolution skills
• Solid understanding of project management methodology, risk management, and resource allocation
• Strong knowledge of SDLC, web technologies, and web development/design processes
• Experience producing detailed project documentation
• Experience in a complex, large-company environment

• Preferred Skills/Experience (Nice-to-Haves)
• Previous digital media development experience
• UX/UI/usability design, requirements, or QA experience
• Agile development process experience
• Enterprise technology service design and management experience
• Web analytics tools experience
• Web content management systems experience

• Key Competencies and Behaviors
• Business Needs to User Stories
• Detail-Oriented Documentation
• Cross-Functional Collaboration
• Adaptable in Fast-Paced Environments
• Manages Multiple Priorities Concurrently

• Work Environment
• Location: Glendale, CA
• Deployments typically in the evenings, with occasional after-hours support

• Compensation & Benefits
• Pay Range: The approximate pay range for this position is between $36.00 and $52.00. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.
• Medical, Dental, & Vision Insurance Plans
• Employee-Owned Profit Sharing (ESOP)
• 401K offered

• About KellyMitchell
• At KellyMitchell, our culture is world class. We’re movers and shakers! We don’t mind a bit of friendly competition, and we reward hard work with unlimited potential for growth. This is an exciting opportunity to join a company known for innovative solutions and unsurpassed customer service. We're passionate about helping companies solve their biggest IT staffing & project solutions challenges. As an employee-owned, women-led organization serving Fortune 500 companies nationwide, we deliver expert service at a moment's notice.

• Marketing Disclosure
• By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from KellyMitchell and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.careers.kellymitchell.com/privacy-policy

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