Business System Analyst - Intelligent Document Processing

We are seeking an experienced Business Systems Analyst with strong expertise in Intelligent Document Processing (IDP) and Kofax/Tungsten TotalAgility. The candidate will act as a key liaison between business, technology, architecture, development, QA, and external partners to analyze document-intensive processes and translate business needs into detailed technical requirements

Top 3 Required Skills

• Kofax TotalAgility / Tungsten TotalAgility: Workflows, capture/ingestion, OCR, classification, extraction, validation queues, business rules, platform integrations, environment migration, and production support.
• Intelligent Document Processing: Document digitization, OCR, image processing, document classification, field extraction, confidence scoring, human-in-the-loop validation, metadata, reconciliation, and exception handling.
• Technical Business Analysis: Requirements elicitation, BRDs, process models, business rules, functional/non-functional requirements, data mappings, user stories, acceptance criteria, and traceability documentation.

Key Responsibilities

• Lead requirements gathering and translate business needs into clear technical requirements.
• Analyze and optimize document digitization, OCR, classification, extraction, validation, and exception-handling processes.
• Support TotalAgility workflow configuration, testing, integrations, upgrades, migration, and production readiness.
• Define data mappings, metadata, APIs, file layouts, secure file transfers, reconciliation, logging, and monitoring requirements.
• Support SIT/UAT, defect triage, deployment, cutover, go-live, and stabilization.
• Collaborate with business, architecture, development, QA, data integration, security, infrastructure, and external partners.

Mandatory Experience

• 8+ years overall experience.
• 3+ years of Kofax/Tungsten TotalAgility 7.x, 8.x or
• Strong IDP + Technical Business Analysis experience.