Company Description Voyage Federal Credit Union is a member-focused financial institution based in Sioux Falls, SD, committed to helping individuals and families achieve their financial goals. As a local credit union, it emphasizes personalized service, community involvement, and long-term financial well-being for its members. Team members work in a collaborative environment that supports learning and professional growth in the financial services industry. Applicants can expect a mission-driven organization that values integrity, trust, and strong relationships with members. Voyage Federal Credit Union offers opportunities to contribute directly to members’ financial success and the broader Sioux Falls community.
Role Description The Business Support Analyst is a full-time, on-site role located in Sioux Falls, SD. This role supports business operations by analyzing processes, identifying efficiencies, and assisting with the implementation of improvements across departments. Day-to-day responsibilities include gathering and interpreting business and financial data, preparing reports, and providing insights to help guide decision-making. The analyst collaborates with team members to document workflows, troubleshoot operational issues, and support system enhancements or new initiatives. The role also involves clear communication with stakeholders, assisting with training materials, and ensuring that business processes align with regulatory and organizational standards.
Qualifications
Candidates should possess strong Analytical Skills and Business Analysis capabilities to interpret data and support strategic decisions.
Candidates should possess effective Communication skills to collaborate with stakeholders and present findings clearly.
Candidates should possess Finance knowledge to understand financial products, member accounts, and performance metrics.
Candidates should possess Business Process skills to document, evaluate, and improve workflows and operational procedures.
Relevant qualifications include proficiency with spreadsheets and reporting tools, attention to detail, and strong organizational skills.
Experience in financial services, banking, or credit unions is beneficial, along with familiarity with regulatory and compliance considerations.
An associate or bachelor’s degree in Business, Finance, Information Systems, or a related field, or equivalent relevant experience, is preferred.

Business Support Analyst

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