Business Operations Analyst

Business Operations Analyst - WASHINGTON, DC - HYBRID

Our client, a major non-profit association advocating for older adults, seeks a Business Operations Analyst to support their Records and Information Management (RIM) Program. This is a 3-month hybrid contract assignment in Washington, DC. reporting directly to the RIM Program Director. This role focuses on optimizing records retention, classification, and retrieval processes while providing data-driven insights to inform RIM strategies and policies

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• NO C2C or Third-Party Sponsorship
• Job Responsibilities
• Identify, analyze, and implement improvements across RIM processes, focusing on optimizing records retention schedules, data mapping and assessments, employee onboarding/offboarding, box transfers, retrieval and destruction, records cleanup, and third-party awareness
• Analyze data to evaluate records information management trends and compliance metrics, providing actionable insights that support strategic decision-making within the program
• Support the ongoing maintenance and updates of the records retention schedule by reviewing regulatory requirements, aligning with business needs, and incorporating operational feedback
• Contribute to the development and delivery of training programs to enhance employee understanding of records information management principles, compliance requirements, and risk mitigation practices
• Assist in identifying and evaluating risks related to records information management, including data privacy and security concerns, and recommend strategies to mitigate these risks
• Prepare comprehensive reports, dashboards, scorecards, and documentation for senior management, showcasing compliance levels, program performance, and areas for improvement

Qualifications

• Proven experience in records and information management or a related field (3+ yea
• rs).Excellent understanding of regulatory requirements and compliance standards related to records management
• Strong project management skills with the ability to manage multiple priorities
• Proficiency in using data analysis tools and software to build diagrams and use cases
• Strong understanding of Microsoft Suite