Business Intelligence Analyst

Job Type

Full-time

Description

Carolina Neurosurgery & Spine Associates (CNSA) and PracticeCore are seeking a highly analytical and motivated Business Intelligence Analyst to transform complex healthcare data into actionable business insights. This role supports strategic decision-making across both organizations by developing dashboards, analyzing operational and financial performance, and identifying opportunities to improve patient care, operational efficiency, and revenue cycle performance.

The ideal candidate is passionate about data, enjoys solving business problems, and thrives in a fast-paced healthcare environment.

What You'll Do

• Develop and maintain interactive dashboards and reports using Epic EMR, practice management, and financial data.
• Analyze provider productivity, patient access, scheduling, surgical volumes, and other key operational metrics.
• Support executive leadership with data analysis for board meetings, strategic initiatives, and organizational performance reporting.
• Conduct capacity planning and utilization analyses to support provider recruitment and practice expansion.
• Perform revenue cycle analytics, including denial trends, accounts receivable, collections, and client performance reporting for PracticeCore.
• Evaluate market trends, referral patterns, and competitive intelligence to support growth strategies.
• Build financial models, ROI analyses, and business cases for strategic initiatives.
• Ensure data integrity, reporting accuracy, and compliance with HIPAA and organizational data governance standards.
• Collaborate with clinical, operational, financial, and IT teams to deliver meaningful business insights.

Requirements

Qualifications

• Bachelor's degree in Analytics, Statistics, Health Informatics, Finance, Business, or a related field (Master's degree preferred).
• 2–5+ years of analytics experience, preferably in healthcare or a physician practice environment.
• Experience with Epic reporting tools (Reporting Workbench, Clarity, SlicerDicer) strongly preferred.
• Proficiency with Tableau, Power BI, or similar data visualization tools.
• Advanced Microsoft Excel skills; SQL experience is a plus.
• Knowledge of healthcare operations, provider productivity, and revenue cycle management is preferred.
• Strong analytical, problem-solving, and communication skills with the ability to present data to non-technical audiences.

What We're Looking For

• Detail-oriented with a commitment to data accuracy.
• Strong organizational skills with the ability to manage multiple priorities.
• Collaborative team player who builds strong relationships across departments.
• Curious, proactive, and driven to identify opportunities for continuous improvement.
• Comfortable working in a dynamic, growth-oriented healthcare environment.

Why Join Us?

This is an exciting opportunity to make a meaningful impact across two growing healthcare organizations. You'll partner with executive leadership, physicians, and operational teams to drive strategic decisions through data, helping improve patient care while supporting the continued growth of CNSA and PracticeCore.