Business Analyst

• Business Analyst
• 📍 Harrisburg, PA (Hybrid)

🏢 Pennsylvania Department of Health (DOH)

📅 Long-Term Contract

• 💼 Business Analysis | Requirements Management | Process Improvement
• About the Opportunity
• The Pennsylvania Department of Health (DOH) is seeking an experienced Business Analyst to serve as a liaison between business stakeholders and technical teams. This role will be responsible for gathering, analyzing, documenting, and validating business requirements while helping drive solutions that support critical public health initiatives.
• This position offers a hybrid work environment, requiring onsite attendance in Harrisburg at least one day per month, with additional onsite presence possible based on operational needs.

• Key Responsibilities
• Facilitate requirements gathering sessions, stakeholder interviews, workshops, and meetings.
• Analyze business processes and identify opportunities for improvement.
• Develop and document business, functional, user, and non-functional requirements.
• Create and maintain Requirements Traceability Matrices (RTMs).
• Produce workflow diagrams and process models using formal methodologies such as BPMN.
• Develop project initiation documents and detailed requirements specifications.
• Create report specifications, including report attributes, ownership, and runtime parameters.
• Collaborate with stakeholders, project managers, developers, and testing teams throughout the project lifecycle.
• Ensure requirements are clearly documented, validated, and traceable through implementation and testing.
• Prepare graphical representations of complex business processes and workflows.
• Support solution design, testing, implementation, and change management activities.

• Required Qualifications Experience
• 4+ years of experience using formal requirements gathering methodologies.
• 4+ years of experience developing business, functional, and non-functional requirements.
• 4+ years of experience developing and maintaining Requirements Traceability Matrices (RTMs).
• Experience conducting facilitated workshops and stakeholder requirement sessions.
• Experience documenting complex business processes and workflows.
• Experience creating process diagrams using BPMN or similar modeling techniques.
• Strong analytical, organizational, and documentation skills.
• Excellent written and verbal communication abilities.

• Technical & Functional Skills
• Requirements Elicitation
• Business Process Analysis
• Functional Requirements Documentation
• Non-Functional Requirements Documentation
• Requirements Traceability Matrix (RTM)
• BPMN / Process Modeling
• Workflow Documentation
• Stakeholder Management
• SDLC Methodologies
• Report Specification Development
• Quality Assurance Support
• Process Improvement

• Highly Desired
• Bachelor's Degree (4-year college degree) or equivalent experience.
• Government or public sector experience.
• Experience supporting large enterprise application projects.
• Familiarity with Agile and Waterfall project methodologies.

• Work Arrangement
• 📍 Hybrid Position - Harrisburg, Pennsylvania
• Minimum onsite attendance: 1 day per month
• Additional onsite presence may be required based on operational needs.