Business Analyst, Technical Enablement

• About Our Client
• The organization operates in the SaaS and fintech sector, focusing on bridging client needs with platform capabilities through a dedicated Technical Enablement team. It addresses the challenge of translating complex business requirements into clear technical specifications to ensure accurate and effective delivery. The company emphasizes client success by fostering collaboration across teams and maintaining transparent communication throughout project lifecycles.
• About the Opportunity
• The Business Analyst, Technical Enablement serves as the primary liaison between clients and the technical team, translating client requirements into actionable specifications. This role leads discovery sessions, advises clients on optimal solutions, and coordinates with internal teams to maintain project alignment. The position directly contributes to client satisfaction and project success by managing expectations and facilitating smooth delivery.
• Responsibilities
• • Serve as the primary contact for client managed service provider accounts, managing communication, timelines, and deliverables.
• • Lead client discovery sessions to gather, clarify, and document business requirements.
• • Translate business needs into clear, actionable specifications for the technical team.
• • Advise clients on standard functionality versus custom solutions to maximize platform value.
• • Coordinate with Technical Consultants, Client Success, and leadership to keep projects on schedule and resolve issues.
• Requirements
• • 3–5 years of experience as a business analyst, requirements analyst, or client-facing consultant in SaaS, fintech, or professional services.
• • Proven ability to independently lead client meetings and translate business needs into actionable plans.
• • Experience managing multiple concurrent client engagements with strong organizational and time-management skills.
• • Familiarity with CRM platforms, preferably Salesforce.
• Pay Range and Compensation Package
• • Competitive salary: $75,000–$95,000 per year.
• Benefits & Perks
• • 20 days of paid vacation, 10 days of paid sick leave, 3 paid personal days, and 3 paid volunteering days annually from day one.
• • Comprehensive benefits package.
• • Annual stipend for continued education.
• • Flexible work arrangements supporting work-life integration.
• • Bi-annual in-person summits for collaboration and connection.
• • Dedicated support through a mentorship program for new employees.

Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.

Note:

RemoteHunter is not the Employer of Record (EOR) for this role. Our purpose in this opportunity is to connect exceptional candidates with leading employers. We help job seekers worldwide discover roles that match their goals and guide them to complete their full application directly through the hiring company’s career page or ATS.