Business Analyst

About The Company

Sapiens International Corporation is a leading global provider of innovative insurance software solutions. With a strong focus on leveraging advanced automation, artificial intelligence, and digital transformation, Sapiens empowers insurance organizations to optimize their operations and adapt to the rapidly evolving marketplace. Serving over 600 clients across more than 30 countries, the company offers a comprehensive suite of SaaS-based solutions tailored to property and casualty, workers’ compensation, life insurance, and reinsurance sectors. Recognized for its industry expertise and technological innovation, Sapiens is committed to delivering operational excellence, supporting clients’ digital journeys, and fostering a culture of diversity, equity, and inclusion. As a trusted partner in the insurance industry, Sapiens continues to innovate and expand its global footprint, helping insurers future-proof their businesses through intelligent, scalable solutions.

About The Role

The Lead Business Analyst will operate remotely, taking a strategic leadership role in liaising with clients to understand their business needs and translating these into technical solutions. This position requires a seasoned professional with extensive experience in the insurance industry, particularly in reinsurance and policy administration. The Lead Business Analyst will be responsible for conducting comprehensive business process analysis, needs assessments, and preliminary cost/benefit evaluations to align technology initiatives with business objectives. The role involves developing detailed business specifications for technical teams, facilitating requirements gathering sessions, and ensuring that solutions accurately reflect business needs. The Lead BA will also play a pivotal role in guiding and mentoring junior analysts, collaborating closely with project managers, developers, and quality assurance teams to ensure seamless project execution. A strong understanding of reinsurance policy administration, especially within the workers’ compensation sector, is essential. The ideal candidate will possess excellent communication skills, domain expertise, and the ability to solve complex business problems through innovative solutions. This role may involve travel up to 20% to support client engagements and project implementations.

Qualifications

• 7+ years of business analysis experience within the insurance industry, with a focus on reinsurance products
• Proven expertise in reinsurance policy administration and workers’ compensation insurance
• Strong domain knowledge in insurance rating, underwriting, and claims processes
• Experience leading business process analysis and requirements gathering sessions
• Proficiency in Use Case modeling, storyboarding, and requirements documentation
• Excellent interpersonal, verbal, written, and presentation skills
• Ability to communicate complex business concepts to technical and non-technical stakeholders
• Knowledge of software development lifecycle, requirements analysis, and design disciplines
• Experience with relational databases such as SQL Server or Oracle
• Proficiency in Microsoft Office Suite (Word, Excel, MS Project, Visio)
• Ability to work independently and lead a team of Business Analysts
• Willingness to travel up to 20% as required

Responsibilities

• Lead business process analysis, needs assessments, and preliminary cost/benefit evaluations to align IT solutions with business strategies
• Serve as the primary client liaison, understanding their needs and translating them into detailed technical requirements
• Develop comprehensive business specifications and documentation that are understandable to both technical teams and business stakeholders
• Facilitate requirements elaboration sessions, functional user reviews, and user acceptance testing
• Collaborate with development and quality assurance teams to ensure solutions meet business needs and specifications
• Identify gaps, opportunities for process improvement, and future enhancement areas to strengthen client relationships and revenue streams
• Assist project managers in prioritizing tasks, estimating effort, and managing project scope
• Mentor and guide junior Business Analysts, providing training and support as needed
• Participate in sales support activities, including demonstrations, RFP responses, and gap analysis studies
• Ensure all project requirements are properly tracked and managed throughout the project lifecycle
• Provide ongoing guidance and support during functional reviews and testing phases
• Maintain knowledge of industry trends, regulatory requirements, and best practices in reinsurance and insurance policy administration

Benefits

• Competitive salary package
• Flexible remote working environment
• Opportunities for professional growth and development
• Participation in industry-leading projects with global clients
• Collaborative and inclusive work culture
• Health and wellness benefits (where applicable)
• Support for continuous learning and certifications

Equal Opportunity

Sapiens International Corporation is an equal opportunity employer. We are committed to fostering a diverse and inclusive workplace where all individuals are valued and respected. We do not discriminate based on race, ethnicity, gender, age, sexual orientation, gender identity, religion, disability, or any other characteristic protected by law. We believe that diverse perspectives and backgrounds enhance our innovation and success, and we are dedicated to providing equal employment opportunities to all qualified candidates.