Business Analyst - Salesforce & BI

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Job Title: Business Analyst - Salesforce & BI

Remote

$70/hr W2

Overview

We are seeking a detail-oriented and analytical Business Analyst with expertise in Microsoft Power BI, Salesforce Reporting, and Data Analytics. The ideal candidate will bridge the gap between business needs and technical solutions, ensuring the accurate creation and maintenance of documentation and reports to support data-driven decision-making.

Key Responsibilities

• Design, develop, and maintain Power BI dashboards and reports to visualize business performance and KPIs.
• Perform data analysis to identify trends, insights, and opportunities for process improvement.
• Create and optimize Salesforce reports and dashboards to meet stakeholder requirements.
• Conduct Salesforce Health Cloud analysis and ensure documentation is up to date.
• Develop, update, and maintain:
• Business Intelligence (BI) documentation
• Data mapping documentation
• Salesforce Health Cloud documentation
• Gather, document, and analyze business requirements for reporting and analytics solutions.
• Collaborate with cross-functional teams, including IT, operations, and business stakeholders, to ensure alignment between data solutions and business goals.
• Perform quality checks and validations on data sources to ensure reporting accuracy.

Required Skills & Qualifications

• Proficiency in Microsoft Power BI (data modeling, DAX, dashboard design).
• Strong data analytics and problem-solving skills.
• Hands-on experience with Salesforce reporting tools and functionalities.
• Knowledge of Salesforce Health Cloud features and workflows.
• Experience creating and maintaining business documentation and data mapping documents.
• Strong communication skills for stakeholder engagement and requirement gathering.
• Ability to manage multiple tasks and prioritize effectively.

Preferred Qualifications

• Experience in healthcare or life sciences industries.
• Familiarity with SQL and data integration tools.
• Business analysis certification (CBAP, CCBA, or equivalent).

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