Key Responsibilities
Business Analysis & Requirements Support: Gather information through interviews, workshops, document reviews, and research. Translate findings into process diagrams, user stories, business rules, and functional descriptions. Help maintain requirements traceability throughout the project lifecycle.
Documentation: Draft and maintain current-state and future-state process maps, SOPs, requirements summaries, and system documentation using approved templates and consistent terminology.
Testing & Validation Support: Prepare UAT test cases, participate in test execution, document results, and communicate findings for review and resolution.
Training & Implementation Assistance: Contribute to end-user training materials and train-the-trainer sessions. Observe workflow impacts, gather user feedback, and share insights to support adoption and continuous improvement.
Other Duties: Perform additional responsibilities as assigned to support program objectives and timelines.
Preferred Qualifications
Experience supporting large-scale modernization programs or enterprise initiatives.
Familiarity with data governance, privacy, and security practices.
Project and change management experience, including workshop facilitation and consensus building.
Experience working with relational or cloud-based data platforms.
Ability to translate technical concepts into clear, business-friendly language.

Business Analyst

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