Business Analyst (Mobile Applications)

TekStaff's Client has a current vacancy for a Business Analyst (Mobile Applications).

• Contract Duration: 12 months
• Location: Toronto, ON - Hybrid (2-3 days/week)

Must Have Skills:

• 5 -8 years of experience leading solution discovery, requirements analysis, and design workshops for complex mobile and digital initiatives.
• Proven ability to work across multiple teams and stakeholders, including Product, Design, Architecture, Development, QA, Security, and business partners, to drive solution alignment and delivery execution.
• Experience documenting and analyzing API integrations, system interfaces, data mappings, business rules, and end-to-end customer journeys.
• Strong understanding of mobile application delivery, platform capabilities, user experience considerations, and enterprise integration patterns.
• Experience supporting initiatives involving backend services, APIs, authentication and authorization flows, session management, and third-party integrations.

Nice-To-Have Skills:

• Financial services, wealth management, or digital banking experience is considered a strong asset.
• Experience facilitating Joint Application Design (JAD) sessions and translating solution discussions into actionable requirements and delivery artifacts.
• Experience delivering complex mobile and digital solutions from concept through implementation, including requirements definition, solution design, testing support, and production readiness.
• Spanish proficiency

Job Responsibilities:

• Champion a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.
• Analyze solution documentation and develop it into clear business and technical requirements.
• Ensure the integrity and traceability of requirements throughout the entire end‑to‑end customer journey.
• Drive joint application design solutioning sessions with architecture, development and security teams to refine the solution approaches and support high-level estimates for medium and large sized initiatives.
• Facilitate collaborative requirements and design sessions with stakeholders, Product Owners, UI/UX designers, developers and QA to define and refine acceptance criteria
• Create, refine and maintain high-quality user stories, sequence diagrams, and supporting artifacts - such as process flows and example scenarios - ensuring alignment with development and business needs.
• Serve as the subject matter expert for mobile app capabilities, design patterns, platform behaviours, and end‑to‑end process flows.
• Refine and maintain product and release backlogs, ensuring clarity of scope, prioritization and realistic delivery timelines.
• Bridge business and IT to ensure alignment on functional and non-functional requirements (such as reporting, performance, interfaces, and constraints).
• Contribute to improving engineering practices and delivery processes, while supporting feature scoping and refinement.
• Foster a collaborative, knowledge‑sharing team culture that encourages continuous improvement.
• Champion a high‑performance and inclusive work environment, supporting team health, growth, and accountability.

TekStaff may use artificial intelligence (AI) tools as part of the applicant screening process. However, applications will also be reviewed by a member of our Recruitment team to ensure a fair and thorough assessment.