- Business Analyst - Lending & Loan Origination Systems (LOS)
- Location-Naperville IL
- Job Summary
- We are seeking an experienced Business Analyst with strong Retail/Commercial Lending domain expertise to support lending transformation initiatives and Loan Origination System (LOS) implementations. The ideal candidate will work closely with business stakeholders, underwriting, risk, compliance, and technology teams to gather requirements, optimize lending processes, and deliver technology solutions that enhance loan origination and credit assessment operations.
- The candidate should possess hands-on experience with Loan Origination Systems (LOS), strong business analysis capabilities, and a deep understanding of the end-to-end lending lifecycle.
- Key Responsibilities
- Business Analysis & Requirements Management
- Collaborate with business stakeholders, underwriting, risk, compliance, and technology teams to gather, analyze, and document lending business requirements.
- Prepare and maintain Business Requirement Documents (BRDs), Functional Requirement Documents (FRDs), user stories, use cases, process flows, and gap analysis documentation.
- Facilitate workshops, requirement gathering sessions, and stakeholder reviews to ensure business alignment and stakeholder commitment.
- Translate business requirements into functional specifications for technology teams.
- Lending Operations & LOS Support
- Analyze, configure, and support Loan Origination System (LOS) functionalities including:
- Loan applications
- Credit decisioning
- Underwriting
- Loan approval workflows
- Loan booking
- Support the complete loan lifecycle from application intake through credit assessment, underwriting, approval, documentation, funding, and servicing handover.
- Identify opportunities for process improvement and operational efficiency within lending functions.
- Process Transformation & Automation
- Drive lending process optimization, workflow automation, digitization, and Straight-Through Processing (STP) initiatives.
- Support lending transformation programs focused on improving customer experience, operational efficiency, and regulatory compliance.
- Recommend best practices for digital banking and lending modernization initiatives.
- Systems Integration & Data Management
- Manage and support integrations between Loan Origination Systems and enterprise platforms such as:
- Core Banking Systems
- CRM Applications
- AML/KYC Solutions
- Credit Bureau Interfaces
- Risk Management Systems
- Document Management Platforms
- Perform data analysis, validation, reconciliation, and reporting activities.
- Develop dashboards and reports to improve lending operations, monitoring, and data quality.
- Testing & Implementation Support
- Lead and support System Integration Testing (SIT) and User Acceptance Testing (UAT).
- Coordinate defect triage, issue resolution, and testing sign-offs.
- Ensure compliance with lending regulations, policies, and control requirements.
- Assist in production deployments, release activities, and post-implementation support.
- Required Skills
- Core Skills
- Strong Lending domain experience with expertise in:
- Loan Origination
- Underwriting
- Credit Assessment
- Lending Operations
- Hands-on experience with Loan Origination Systems (LOS) such as:
- Loan IQ
- nCino
- Encompass
- Temenos
- Pega
- Other similar lending platforms
- Strong Business Analysis skills including:
- Requirement Gathering
- Process Modeling
- Stakeholder Management
- Documentation
- UAT Support
- Preferred Skills
- Experience in lending transformation, digital banking, workflow automation, and STP initiatives.
- Knowledge of AML/KYC processes, credit risk, operational risk, regulatory compliance, and lending policies.
- Experience integrating LOS platforms with Core Banking, CRM, Credit Bureau, Risk, and Document Management systems.
- Qualifications
- Bachelor's degree in Business, Finance, Information Technology, Banking, or a related field.
- 6-8 years of experience as a Business Analyst within Lending, Banking, or Financial Services domains.
- Experience in Retail Lending environments is highly preferred.
- Key Competencies
- Business Analysis
- Stakeholder Management
- Obtaining Stakeholder Commitment
- Process Improvement & Optimization
- Lending Operations
- Loan Origination Systems (LOS)
- Requirements Documentation
- Data Analysis & Reporting
- Testing & Quality Assurance
- Problem Solving
- Communication & Collaboration
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Business Analyst - Lending & Loan Origination Systems (LOS)
Hallmark Global Solutions Ltd
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