Business Analyst

Our client seeks an experienced Business Analyst to join the Application Services team.

Tasks:

• Under supervision, conducts business process analyses and needs assessments to align information technology solutions with the business initiatives.
• Supports analytical functions by assisting programmers in ascertaining user needs and adapting user procedures to final program design.
• Organizes and facilitates application testing and user acceptance to ensure business community’s needs are met.
• Acts as second and third level support for Production incidents
• Facilitate troubleshooting, both internally and externally with vendors, and close out of reported issues for multiple applications.
• Utilizes current county-wide and/or department specific software to complete assignments.

Knowledge, Skills and Abilities Required:

• Able to multi-task, working on multiple projects and internal initiatives, inclusive of upgrades, maintenance, and enhancements.
• Self-starter, critical thinking team player possessing both general technical knowledge and interpersonal skills.

Environment: Azure DevOps, MS Visio, Microsoft 365 Services, SharePoint Online, MS Teams, Agile Methodologies

NOTE: Local candidates or willing to relocate to Waterford, MI at your own expense. Hybrid work environment; onsite 2 days a week. An onsite interview may be required.

• Location: Waterford, MI
• Contract: 1+ years

Skills Required:

• 4+ years of experience in the following:
• Experienced in implementing process re-engineering, developing business requirements, use cases and test scripts using industry accepted practices.
• Experience conducting business process analysis and needs assessments
• Possess high level understanding of information technology concepts as well as the SDLC methodology.
• Experience organizing and facilitating application testing and user acceptance testing

Skills Desired – A plus to have:

• Salesforce experience
• Experience with Azure DevOps

• *** Rate depends on experience
• *** Candidates authorized to work in the US are encouraged to apply. We can accept H1b, H4, TN, and other valid work visas for IT. However, we cannot accept OPT or CPT visas at this time.
• *** Companies submitting candidates should only submit direct W2 employees for this position. This includes H1B visa candidates and therefore your company must be the visa sponsor.

Please submit your resume by using the "URL" below