Business Analyst – Duck Creek Insurance
Location: Warren, NJ | Hartford, CT | Boston, MA (Hybrid)
Position Summary
Seeking an experienced Business Analyst with strong Duck Creek Insurance expertise to support enterprise P&C insurance modernization initiatives. The ideal candidate will gather business requirements, translate them into functional solutions, and support implementations of Duck Creek Policy, Billing, and Claims while partnering with business stakeholders, architects, developers, and QA teams in an Agile environment.
Key Responsibilities
Gather, analyze, and document business, functional, and system requirements.
Create user stories, use cases, process flows, functional specifications, and acceptance criteria.
Support Duck Creek Policy, Billing, Claims, and Digital implementations and enhancements.
Analyze insurance processes and recommend business and system improvements.
Facilitate requirements workshops, backlog refinement, sprint planning, and stakeholder meetings.
Collaborate with development, QA, and product teams through implementation, UAT, defect resolution, and production releases.
Document workflows, business rules, data mappings, and integration requirements.
Ensure successful delivery of enterprise insurance solutions within Agile/Scrum projects.
Required Qualifications
6+ years of Business Analyst experience in Property & Casualty (P&C) Insurance.
3+ years of hands-on experience with Duck Creek Policy, Billing, Claims, or Digital.
Strong knowledge of underwriting, policy administration, billing, claims, endorsements, renewals, rating, and insurance operations.
Experience writing business requirements, user stories, and functional documentation.
Strong analytical, communication, and stakeholder management skills.
Experience supporting Agile delivery, UAT, defect management, and production deployments.
Preferred Skills
Duck Creek OnDemand (Cloud)
Commercial or Personal Lines Insurance
API integrations, data mapping, and SQL
Jira, Azure DevOps, Confluence, Visio
Duck Creek certifications (preferred)
Keywords: Duck Creek Policy • Duck Creek Billing • Duck Creek Claims • P&C Insurance • Business Analysis • Agile • SQL • Azure DevOps • Jira • Insurance Modernization • Requirements Gathering • UAT • System Integration • Commercial & Personal Lines

Business Analyst

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