Business Analyst

• Title: Business Analyst 5
• Location: Lansing, MI 48933
• Duration: 6 months (Contract may be extended to 12 months based on capacity and budget.)
• Job Type: Hybrid (2 days/week)

• Scope of the project
• This role will serve as a strategic liaison between OES, regional field services consultants and managers, internal MDE cross-office teams (including the Office of Systems, Evaluation, and Technology - OSET), the Department of Technology, Management, and Budget (DTMB), and vendor partners. The ideal candidate will have a strong background in supporting business areas to complete business requirements, perform user acceptance testing, supporting end user documentation and training, with proven leadership experience in cross-functional environments.

Responsibilities

• • Stakeholder Engagement & Communication
• • Facilitate meetings with business stakeholders, technical teams, and external consultants.
• • Act as the primary point of contact for field consultants regarding application issues.
• • Communicate issue status, resolutions, and updates to relevant stakeholders.
• • Operational & Technical Liaison
• • Manage and prioritize operational support requests and enhancement tickets in Azure DevOps.
• • Collaborate with OSET and vendor teams to ensure timely resolution of technical issues.
• • Translate business needs into clear, actionable technical requirements.
• • Leadership & Team Coordination
• • Lead and mentor a team of business analysts.
• • Delegate tasks effectively and ensure alignment with project goals.
• • Facilitate and lead requirement-gathering sessions with both business and technical teams.
• • Documentation & Knowledge Management
• • Maintain comprehensive documentation on the project SharePoint site.
• • Ensure all process changes and decisions are well-documented and accessible.

• Required Skill
• • 4 + years of proven experience as a business analyst.
• • 2 + years of experience working with grant management systems or government-funded programs.
• • Strong understanding of the software development lifecycle (SDLC).
• • Excellent communication, facilitation, and interpersonal skills.
• • Leadership capabilities in cross-functional team environments.
• • Proficiency with tools such as Microsoft SharePoint, Azure DevOps, and Microsoft Office.