Business Analyst III

Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management, private clients, commercial banking, treasury, and retail banking.

Introduction:

Robertson is seeking a skilled Business Analyst III to join our client in support of an existing vacancy.

• Contract Period: 4 months potential to extend or convert
• Pay Rate: Starting from $52 per hour
• Location: Toronto, ON
• Location Type: Hybrid
• Business Hours: Monday-Friday; core business hours

Job Responsibilities:

• Support and evolve Enterprise Real Estate technology platform by applying strong, hands-on experience working within workflow-driven systems
• You will act as a key bridge between Enterprise Real Estate stakeholders and technology delivery teams, translating business needs into well-defined functional requirements and ensuring solutions align with platform capabilities and best practices
• This role is best suited to a seasoned, hands-on Business Analyst with experience working directly within enterprise applications and workflow engines
• The successful candidate will have a strong understanding of how systems are designed to operate, with the ability to work through applications to understand process flows, system behavior, and module functionality, and translate those into clear, structured documentation
• A key focus of the role is to support the modernization of the platform by leveraging out-of-the-box (OOTB) capabilities and standardizing workflows
• The candidate should be comfortable analyzing how processes should function within the system, identifying opportunities to simplify and align platform capabilities, and producing documentation that reflects intended system design and behavior
• The role requires strong analytical thinking, attention to detail, and the ability to move between business and system perspectives
• The candidate must be comfortable working in a complex, cross-functional enterprise environment, collaborating with both business stakeholders and technology teams
• Experience with IBM TRIRIGA is considered an asset however, candidates with strong experience in similar workflow-based platforms (such as Pega or other BPM tools) will also be considered
• Experience & Qualification Requirements:
• 6+ years of Business Analyst working within enterprise applications experience
• Proven, hands-on experience working with workflow-driven enterprise platforms, such as IBM TRIRIGA
• Pega or similar case management / workflow-based applications
• Strong understanding of Workflow-based systems, including process flows, approvals, states, and lifecycle management
• How enterprise platforms drive and control business processes through system configuration
• Out-of-the-box (OOTB) functionality vs. customization trade-offs
• Demonstrated ability to Work directly within applications to analyze and understand end-to-end process flows and system behavior
• Interpret how workflows and modules function across different parts of the platform
• Translate platform capabilities into clear, structured functional documentation and process designs
• Experience producing high-quality documentation, including process flows, functional requirements, and system-level descriptions
• Experience working in complex, cross-functional enterprise environments, partnering with both business and technology teams
• Strong analytical, problem-solving, and communication skills
• Experience working in Agile or hybrid delivery models, including use of tools such as Jira and Confluence
• How to Apply: If you are a motivated professional looking to contribute to a leading team, please submit your resume outlining your qualifications and experience relevant to this role. Robertson & the clients we represent, value diversity and are committed to creating an inclusive workplace. We invite all qualified individuals to apply.

Background screening is required as part of the onboarding process. The type of screening required (criminal, credit, or other verifications) will vary based on the position and client requirements.

We use AI technology as part of our application review process to assist with screening and assessment. All applications are also reviewed by our recruitment team.

Robertson & the clients we represent are equal opportunity employers, committed to diversity and inclusion. Robertson is a certified diverse supplier and actively seeks to foster a representative and inclusive workforce. We welcome applications from all qualified individuals, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, Aboriginal status, or any other legally protected factors. We champion building a diverse and inclusive environment.