Business Analyst

About The Company

Verisk is a leading data analytics and risk assessment company dedicated to providing innovative solutions across various industries. With a strong focus on leveraging data to drive smarter decision-making, Verisk offers a wide range of products and services tailored to meet the unique needs of its clients. The company's commitment to excellence, technological advancement, and customer satisfaction has established it as a trusted partner in the insurance, financial services, government, and energy sectors. Verisk's global presence and continuous investment in research and development enable it to deliver cutting-edge insights and tools that help organizations manage risks effectively and optimize their operations.

About The Role

We are seeking a highly motivated and detail-oriented professional to join Verisk as a WCIO Compliance Reporting Specialist. In this role, you will be instrumental in supporting our internal teams, external clients, and system enhancement initiatives related to Workers Compensation data reporting. Your primary focus will be on ensuring compliance with WCIO standards and managing the data reporting processes for DCOs, particularly for the WCPOLS and WCSTAT products. You will serve as a key liaison between clients, internal departments, and Data Collection Organizations, facilitating seamless communication and system updates to meet evolving regulatory requirements.

This position requires a candidate with strong analytical skills, a comprehensive understanding of Workers Compensation data reporting standards, and the ability to troubleshoot complex data issues. Your expertise will help maintain the integrity of our reporting systems, support client onboarding and ongoing maintenance, and contribute to continuous process improvements. You will also be responsible for monitoring regulatory updates, providing recommendations for system modifications, and ensuring that all reporting activities align with industry standards and client expectations.

Qualifications

• College degree, preferably in Business Administration, with 3-4 years of experience in Workers Compensation data reporting.
• Proficiency in WCIO standards and compliance reporting requirements.
• Extensive experience in data reporting and processing within the insurance or related sectors.
• Strong data analysis and research skills to interpret complex datasets and regulatory guidelines.
• Excellent customer service and project management abilities to coordinate with clients and internal teams.
• Exceptional troubleshooting skills to identify and resolve reporting issues efficiently.
• Proficient in Microsoft Office Suite, including Microsoft Project or equivalent project management tools.
• Effective oral and written communication skills to interact with diverse stakeholders.
• Willingness to travel as required to meet business needs.

Responsibilities

• Manage daily operations related to client activities, utilizing an interactive ticketing system to track and resolve issues.
• Assist in managing the product backlog and contribute to the development of the product roadmap, ensuring alignment with client needs and regulatory changes.
• Participate in regular and ad hoc client meetings to provide updates, gather requirements, and address concerns.
• Support staff and clients by providing expertise on WCIO standards and specific DCO requirements for WCPOLS, WCSTAT, WCDCI, WCMED, and WCIND products.
• Monitor DCO circular announcements and communicate necessary specifications for wcPrism system updates to ensure compliance with new requirements.
• Collaborate closely with customers and product engineering teams to deliver timely solutions and maintain high levels of client satisfaction.
• Provide internal support to ISO staff on specific projects and regulatory matters, ensuring consistency and accuracy in reporting processes.
• Maintain clear communication with divisional management regarding customer issues, progress updates, and potential red flags during and after system integration.
• Continuously review and improve internal processes and procedures to meet the evolving needs of clients and regulatory standards.
• Conduct research, diagnostics, and issue resolution daily, ensuring data accuracy and compliance.

Benefits

Verisk offers a comprehensive benefits package designed to support the well-being and professional growth of its employees. This includes competitive salary packages, health insurance, retirement plans, paid time off, and opportunities for ongoing training and development. Employees also benefit from a dynamic work environment that encourages innovation, collaboration, and continuous learning. Verisk is committed to fostering a diverse and inclusive workplace where every team member can thrive and contribute to the company's success.

Equal Opportunity

Verisk is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are made without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We believe in fostering a workplace where everyone has the opportunity to succeed and grow professionally.