Business Analyst

About Us - CloudMasonry

At CloudMasonry, we build the digital foundations that businesses run on. We help organizations use cloud technology to move faster, scale, and solve real problems, and we tailor what we build to how each client actually works. Our team is guided by curiosity, integrity, and a habit of putting the client's outcome ahead of the easy answer.

Our Managed Services team is how that continues after go-live. We work as an extension of our clients' teams, supporting their Salesforce environments day-to-day and helping them keep improving over time. Business Analysts play a key role in that work, helping translate what users need into changes the team can build.

About The Role

The ideal candidate is a detail-oriented team player with experience supporting complex technical projects. In this role, you will be responsible for configuring the Salesforce platform, including data transformation, UI/UX development, process automation, and managing security and visibility. Existing Salesforce certifications or demonstrated success on Trailhead are looked upon very favorably.

This role is based in downtown Indianapolis, with an expectation to work in the office at least four days per week. The ideal candidate enjoys working as part of a close-knit team, collaborating closely with their team lead on client projects across a variety of industries and Salesforce products.

Compensation

Compensation for this role is comprised of 3 elements:

• Base Salary
• Utilization Bonus paid based on billable hours (quarterly)
• Variable Bonus (monthly) based on quality of delivery and level of contribution to project

Those 3 elements combine to equate to total compensation for this role, which is $60-$85k annually.

Key Responsibilities

• Take effective notes and stay organized to help ensure overall project success
• Provide regular status updates on assigned tasks to project team members
• Proactively escalate and mitigate risks before they impact the project
• Perform hands-on Salesforce configuration tasks with guidance from technical leads
• Support basic change management and training efforts, including creating training videos, tip sheets, and regression test scripts
• This role may require occasional local travel based on project needs; candidates should be open to and able to accommodate this level of flexibility

Ideal Candidate Profile

• Effective note-taking and organization to ensure project success
• Providing regular updates on the status of assigned tasks to other members of the project team
• Strong Communication Skills: Ability to clearly articulate the value of assigned tasks and communicate effectively with technical and non-technical stakeholders.
• Agile Mindset: Experience working with Scrum or Agile methodologies to deliver high-quality, iterative solutions.
• Time Management: Highly organized with the ability to manage multiple priorities and deadlines efficiently.
• Certifications & Training: Existing Salesforce certifications or demonstrated success on Trailhead are highly preferred.

Benefits & Perks

• Full-time position with a competitive salary
• Comprehensive medical, dental, and vision insurance
• 401(k) plan with 50% employer match up to 4%
• Unlimited PTO to maintain work-life balance
• Parental leave for new parents
• Paid company holidays
• Salesforce certification reimbursement
• Performance-based bonus eligibility

Diversity, Equity, & Inclusion

At CloudMasonry, diverse perspectives drive innovation. We embrace candidates from all backgrounds and experiences to build a stronger, more inclusive team. You will find your place with us if you are passionate about problem-solving and collaboration.

Application Process

After submitting your resume, you will receive an email invitation to complete an applicant assessment. This assessment helps us align your skills and attributes with the role. Candidates who do not complete the assessment will not be considered for the position.

Join CloudMasonry and take your Salesforce consulting career to the next level!

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