Business Analyst

BA Global Talent is seeking a Business Analyst to support the Florida Department of Transportation (FDOT) in Tallahassee, FL. You will collaborate with business offices, technical teams, and application owners to facilitate the onboarding of business applications into the SailPoint IdentityIQ platform. You will be responsible for ensuring that the business, operational, and technical information required for automated application provisioning is accurate, complete, validated, and delivered in a timely manner. You will guide stakeholders through the connected-system onboarding process and translate business access requirements into clear, actionable documentation for the SailPoint IdentityIQ technical team.

You would be joining a fantastic group of people who not only demonstrate their belief in BA and its mission but also deliver fantastic results. If you are a self-starter and can thrive in a fast-paced environment, then this is the role for you! Apply now for an opportunity to start or further your career with a young, fast-growing company that values its front line.

Responsibilities:

• Serve as the primary point of contact for new application onboarding requests within SailPoint IdentityIQ.
• Gather, document, validate, and prioritize business, functional, technical, and compliance requirements.
• Document current-state access processes and define future-state provisioning requirements.
• Guide business stakeholders through the connected-system onboarding process.
• Ensure application attributes, entitlements, ownership, approval workflows, lifecycle events, and certification requirements are clearly defined.
• Translate business needs into provisioning policies, attribute mappings, workflows, acceptance criteria, and actionable technical requirements.
• Facilitate discovery sessions and manage stakeholder expectations regarding standard automation, manual approvals, and custom development.
• Collaborate with developers and technical analysts to assess connectivity, workflow impacts, provisioning logic, and alignment with identity governance standards.
• Identify operational, technical, audit, and compliance risks associated with new integrations and recommend mitigation strategies.
• Develop test cases, coordinate User Acceptance Testing, and obtain stakeholder sign-off.
• Maintain the requirements backlog and prioritize work based on business value, compliance risk, and operational impact.
• Support roadmap planning, change management, release management, implementation, and project documentation.

Qualifications:

• Bachelor’s or master’s degree in Business Administration, Communications, Information Systems, or a related field; equivalent experience may substitute.
• 3–5 years of business or systems analysis experience supporting software development or technology implementation projects.
• Experience with requirements gathering, current-state and future-state analysis, process modeling, impact analysis, prioritization, and traceability.
• Strong knowledge of Identity and Access Management concepts, including entitlements, provisioning, target aggregations, attribute mapping, certification campaigns, lifecycle events, and approval workflows.
• Experience facilitating stakeholder workshops, requirements sessions, and User Acceptance Testing.
• Working knowledge of IT infrastructure, system integrations, software development practices, quality assurance, and change or release management.
• Advanced proficiency in Microsoft Word, Excel, PowerPoint, Teams, SharePoint, and Project.
• Strong analytical, organizational, communication, presentation, customer-service, and problem-solving skills.
• Ability to manage multiple priorities, work independently, adapt to changing requirements, and maintain productive stakeholder relationships.

Nice to Have:

• Experience with SailPoint IdentityIQ, including application onboarding, connectors, provisioning policies, workflows, attribute mapping, and certification campaigns.
• Experience integrating ServiceNow request catalogs with SailPoint provisioning processes.
• Public-sector, regulated-environment, compliance, or large-scale ERP transformation experience, including Florida PALM.
• Knowledge of Rules 60GG-1 through 60GG-5 of the Florida Administrative Code.
• Experience with Microsoft Power BI, Azure DevOps, SmartDraw, project-resource coordination, and release management.
• Certified ScrumMaster, Certified Project Manager, Project Management Professional, Certified Business Analysis Professional, or a comparable certification.

• On-Site: Tallahassee, Florida
• Schedule: Full-Time. Saturday, rotational, or on-call work may be required based on operational and project needs.

Only resumes submitted in English will be considered.

All qualified applicants will receive consideration for job opportunities without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

BA Global Talent connects professionals across the Americas with meaningful opportunities at U.S. companies. We specialize in remote recruitment, HR operations, and workforce solutions, with a strong focus on transparency, support, and long-term success. At BA, you're never just a placement, you're part of a team that values growth, autonomy, and impact.