Business Analyst

About The Company

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you.

About The Role

Reporting to the Senior Manager of Product Innovation within the Specialty Health business unit at McKesson Canada, this role will be a key contributor to a high-impact product innovation team. The Business Analyst will work closely with business, product, and technology partners to help shape and deliver a transformative new platform, using strategic insights to inform the product roadmap and drive meaningful outcomes for our patients.

This position is vital for executing high-quality and innovative patient services that align with the Specialty Health business strategy. Responsibilities include supporting large-scale digital transformation related to patient support programs, specialty pharmacy, data migration strategy, planning, organizing, and overseeing activities related to current and future applications.

The role will involve collaborating closely with McKesson Technology and other key internal and external stakeholders to ensure the successful delivery of product roadmaps.

The ideal candidate for this role must be a strategic and analytical thinker who can translate complex business needs into clear, actionable requirements. Experience in digital transformation, preferably within specialty healthcare or biopharma environments, is essential. Familiarity with Salesforce platform, supporting digital product launches, and system migrations is highly desirable. The candidate should also have proficiency in business analysis, scrum, and agile methodologies, with a solid grasp of product development lifecycles. Strong cross-functional collaboration skills, effective communication, and attention to detail are critical for success in this fast-paced, regulated environment.

Qualifications

• Bachelor's degree in a relevant field.
• Business analysis-related certification is preferred.
• Minimum of 3+ years of direct experience in business analysis.
• 5+ years of experience in technology-related fields and industry is preferred.
• Experience within the biopharma industry is advantageous.
• Salesforce platform experience is preferred.

Responsibilities

• Serve as a domain expert and advocate for both customers and internal stakeholders, supporting the product team in delivering superior digital experiences, particularly in patient support programs.
• Collaborate with product managers, business stakeholders, and technology teams to gather, document, and translate business requirements into clear, actionable user stories and acceptance criteria.
• Analyze current business processes to identify opportunities for improvement, automation, and strategic alignment.
• Support the product backlog by refining and prioritizing features based on business value, stakeholder input, and customer insights; ensure development teams remain unblocked.
• Lead and participate in agile ceremonies including sprint planning, daily stand-ups, and retrospectives.
• Conduct gap analyses and impact assessments for proposed changes or new features, and assist in defining and tracking KPIs to measure product success.
• Ensure alignment between business goals and technical solutions throughout the product lifecycle and validate that developed features meet business requirements.
• Maintain comprehensive documentation and ensure traceability of requirements; contribute to change management and training efforts to support adoption of new solutions.
• Use qualitative and quantitative analysis to support product decisions and ensure compliance with privacy regulations and internal policies.
• Promote continuous improvement in operational processes and actively support a collaborative, diverse, and inclusive work environment in line with the "LeadRx" culture.

Benefits

McKesson offers a competitive compensation package as part of our Total Rewards program. The compensation is determined based on factors such as performance, experience, skills, equity, market evaluations, and geographical location. The base pay range for this position is between $81,500 and $108,600. In addition to base salary, employees may be eligible for annual bonuses or long-term incentives. Our benefits package includes comprehensive health plans, retirement savings options, paid time off, professional development opportunities, and more. For detailed information on our benefits offerings, please visit our benefits page.

Equal Opportunity

McKesson is an Equal Opportunity Employer. We provide equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. We are committed to fostering an inclusive environment where all individuals can thrive.

If you require a reasonable accommodation during the application process, please contact us via email at the designated addresses for the United States or Canada. Resumes or CVs submitted via email will not be accepted. For more information about our EEO policies, please visit our EEO page.