Bi-lingual Sales Operation (KR-ENG)

• Company Description
• Samsung C&T America, Inc. (SCTA), a subsidiary of the global Samsung C&T Corporation, specializes in international commodities trading, product marketing and distribution, and new business development. With expertise in handling markets worldwide, SCTA trades in key commodities such as chemicals and steel. Utilizing an extensive global network of 82 offices across 55 countries, SCTA acts as both a major trading intermediary and a key conduit of market intelligence. SCTA provides innovative trading solutions while tapping into Samsung’s established reputation and resources.
• We are seeking a highly organized and detail-oriented Sales Operation Coordinator to join our Supply Chain Management team.

Job Summary:

The Sales Operations Coordinator plays a key role in supporting end‐to‐end order management and ensuring smooth operational flow between customers, internal teams, and partner companies. This position is responsible for processing and tracking orders, maintaining accurate data across internal systems, and coordinating with logistics partners to secure on‐time deliveries. The role also supports inventory monitoring, demand planning, and customer inquiries related to orders, product information, and delivery schedules. Success in this position requires strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast‐paced environment. The ideal candidate will bring experience in sales operations, supply chain, logistics, or order management, and be able to communicate professionally in both English and Korean.

• Duties and responsibilities include, but are not limited to:
• · Coordinate end-to-end order management, including order entry, tracking, delivery scheduling, and issue resolution
• · Monitor inventory levels and collaborate with partner companies to ensure timely replenishment
• · Support demand planning with sales forecast inputs
• · Communicate with logistics partners to ensure on-time delivery and resolve shipment discrepancies
• · Enter, update, and maintain accurate data in internal databases and systems
• · Support customer inquiries regarding orders, delivery schedules, and product details
• · Maintain customer master data and pricing records
• · Perform all other functions requested that are within the scope of this job as deemed necessary or appropriate by manager.
• · Other duties as assigned

Qualified candidates must have:

• · 2–5 years of experience in sales operations, supply chain, logistics, or order management
• · High level of accuracy, attention to detail and ability to prioritize multiple tasks in a fast-paced environment
• · Bilingual in English & Korean (conversational)
• · Ability to interact and communicate clearly and professionally with coworkers and customers
• · Good organization skills

• Compensation & Benefits
• Salary: $60,000-$75,000
• 401(k): Company match up to 4%
• Health Insurance: Medical, dental, and vision coverage
• Additional company benefits provided in accordance with SCTA policies