Application Support Analyst (AS400)

• Job Title: Application Support Analyst (AS400)
• Location: Mississauga, ON (Hybrid)
• Type: FullTime
• Job Summary
• We are seeking an experienced Application Support Analyst (AS400) to provide production support for enterprise applications running on IBM i / AS400 platforms. The ideal candidate should have strong expertise in AS400 COBOL, SQL, and application support within a 24x7 environment.

• Key Responsibilities
• Provide support for the Unitrax record keeping system on IBM i / POWER systems
• Investigate and resolve production incidents and high-priority tickets
• Create and execute ad hoc SQL queries for troubleshooting and data correction
• Debug embedded SQL COBOL ILE programs
• Support application releases, batch jobs, and change management activities
• Perform root cause analysis and provide long-term solutions
• Coordinate with clients, offshore teams, and stakeholders
• Participate in on-call support rotation and weekend support when required

• Required Skills
• Mandatory Skills
• AS400 / IBM i
• COBOL, CLLE, SQL
• Oracle SQL and ad hoc query writing
• Mainframe / AS400 COBOL support
• Mainframe DB2
• Experience in 24x7 production support
• Good to Have Skills
• Mainframe Enterprise COBOL
• MS SQL Server
• MySQL
• FundSERV experience

Qualifications

• 7+ years of experience as an Application Support Analyst
• Strong analytical and troubleshooting skills
• Excellent communication skills
• Willingness to work shifts, weekends, and on-call support
• Experience supporting month-end and year-end batch processing

We are an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees