Application Analyst

About The Company

Ensemble Health Partners is a leading healthcare revenue cycle management company committed to delivering innovative solutions that enhance operational efficiency and optimize financial performance for healthcare providers. With a focus on leveraging advanced technology and industry expertise, Ensemble strives to transform revenue cycle processes, ensuring seamless patient experiences and maximizing revenue streams. The company fosters a collaborative and dynamic work environment, emphasizing continuous improvement, professional development, and a client-centric approach. Ensemble Health Partners is dedicated to setting the standard for excellence in healthcare revenue cycle management, supporting clients across various healthcare settings to achieve their strategic goals.

About The Role

We are seeking a highly skilled and certified Epic Revenue Cycle Specialist to join our team remotely. In this pivotal role, you will be responsible for developing and executing long-term Epic strategies that align with both operational and IT objectives. Your expertise will be instrumental in guiding process improvements, ensuring compliance with best practices, and supporting the implementation of policies that enhance revenue cycle efficiency. You will serve as a key liaison between revenue cycle leadership, IT, and operational teams, providing insights and recommendations to optimize workflows, reduce denials, and improve overall productivity. This position offers an exciting opportunity to influence large-scale performance improvement projects and contribute to the success of healthcare organizations through innovative Epic system utilization.

Qualifications

The ideal candidate will possess a current Epic Certification within a Revenue Cycle focused module, demonstrating proven expertise in Epic system configuration and management. A minimum of three years of Epic build experience in revenue cycle functions, particularly in billing and patient access areas, is required. A Bachelor's degree or equivalent professional experience in healthcare or related fields is preferred. Strong knowledge of hospital and ambulatory revenue cycle operations, interfaces, and messaging is essential. Candidates should demonstrate excellent communication skills, a proactive approach to problem-solving, and a willingness to travel up to 25% as needed. Certification updates and ongoing education are mandatory to stay current with Epic releases and best practices.

Responsibilities

In this role, you will be responsible for a broad range of activities aimed at optimizing Epic system performance and supporting revenue cycle excellence. Key responsibilities include developing and implementing Epic strategies across operations and IT, educating operational leadership on process improvements and Epic best practices, and assisting in policy development. You will collaborate with revenue cycle leaders on reporting, work queue strategies, and workflow design to standardize processes and enhance revenue capture. Serving as the primary point of contact for Epic issues and change requests, you will produce and review decision documents, SBARDs, and other build-related materials. Leading client meetings, monitoring client satisfaction, and supporting performance improvement initiatives are integral to your role.

You will also be involved in specific operational areas such as denial reduction, DNFB/CFB reduction, late charge mitigation, registration and scheduling accuracy, authorization capture, and coding accuracy. Your efforts will focus on increasing productivity and reducing financial leakage through process refinement and workflow standardization. Additionally, you will work collaboratively with revenue cycle and Epic IT leadership to develop project plans, monitor KPIs, and recommend workflow enhancements that deliver measurable improvements.

System build and support are critical components of your responsibilities, including participating in system build activities, testing phases, and supporting IT ticket management. You will assist in developing training materials, conducting operational observations, and supporting Epic certification processes to build operational expertise. Your insights will help identify opportunities for new business and client engagement, supporting sales efforts with technical expertise and marketing materials.

Benefits

Ensemble Health Partners offers a comprehensive benefits package designed to support our employees' well-being and professional growth. This includes bonus incentives, paid certifications, tuition reimbursement, and a competitive salary range from $92,400 to $159,450 based on experience. Employees enjoy a robust health insurance plan, retirement savings options, paid time off, and opportunities for career advancement within a supportive organizational culture. We prioritize work-life balance and provide ongoing training and development programs to ensure our team remains at the forefront of healthcare revenue cycle management innovations.

Equal Opportunity

Ensemble Health Partners is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or any other protected status under applicable law. Our commitment to diversity and inclusion extends to all aspects of employment, including recruitment, hiring, training, and career development, ensuring a fair and equitable workplace for everyone.