Analyst II, Business Analytics

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.

Military encouraged to apply.

Job Description

Conduct comprehensive research and analysis of enterprise-wide data, including exploratory data analysis (EDA), data mining, and statistical analysis, to support business planning, operational decision-making, and growth initiatives. Deliver insights and performance evaluations that inform decisions across key business priorities, including network strategy, facility revenue, and property management. Partner with cross-functional teams to develop, maintain, and enhance reports and dashboards while ensuring data quality, accuracy, and compliance with company policies and standards.

• Conduct exploratory data analysis, research, and performance analysis to identify trends, risks, and opportunities that support business planning, operational decision-making, and growth initiatives.
• Analyze business and operational metrics to deliver insights and performance evaluations that inform strategic and day-to-day decision-making.
• Collaborate with cross-functional teams to develop, maintain, and enhance reports, dashboards, and other analytical deliverables that support business planning and performance management.
• Apply data mining, statistical analysis, and analytical modeling techniques to large and complex datasets to identify actionable insights, support forecasting, and evaluate business performance.
• Develop, maintain, and enhance Tableau dashboards and reporting solutions, and use Python and R to support dashboard development, analytics, automation, and data modeling.
• Support the automation and continuous improvement of analytics and reporting processes to improve efficiency, scalability, and usability.
• Ensure data quality, accuracy, integrity, and security across analyses, dashboards, and reporting outputs while complying with company policies, standards, and applicable regulations.
• Model behaviors that support the company’s common purpose and contribute to a high level of support for guests and team members.
• Ensure all activities are performed in compliance with applicable rules, regulations, policies, and procedures.
• Complete other duties as assigned.

Qualifications

• Bachelor's degree in mathematics, economics, computer science, data analytics, business analytics, or a related STEM field required, advanced degree preferred
• Minimum 3 years of experience in data analytics, business analytics, or a related field preferred
• Strong Microsoft Office skills required
• Proficiency in Python and R required
• Strong SQL skills required
• Proficiency in Tableau and experience developing dashboards and reporting solutions required
• Self-motivated, curious, and highly driven, with the ability to work independently and collaboratively, learn quickly, and take ownership of assigned work and process responsibilities
• Strong written and verbal communication skills
• Ability to prioritize, execute tasks, and meet deadlines
• Attention to detail and strong follow-up skills
• Strong problem-solving and critical thinking skills
• Ability to handle sensitive and confidential information ethically and responsibly

Additional Information

• General office work requiring sitting or standing for long periods of time
• Able to work evenings and odd hours as needed
• Less than 5% travel required
• This position requires candidates to be legally authorized to work in the United States without employer sponsorship